Artemisia Palace Hotel

Ottima posizione, struttura accogliente e pulita, perso nale molto gentile.

Hotel molto accogliente e personale molto gentile.

Neutral: Lage (telaziv zentral, aber spazieren muss man trotzdem, egal wo) Positiv: Gutes Frühstück Freundliches und hilfsbereites Personal Ganz bequeme Bett und Kissen Negativ: Die Strasse (auch wenn die Fenster zur Seitenstraße und nicht Via Roma waren) war relativ laut, ebenso war Schallschutz im Gebäude nicht besonders gut (wir konnten unsere Nachbarn beim duschen hören). Unser Zimmer hat immer nach Nässe gerochen, sobald man die Fenster für 5 Minuten schließt- das war das schlimmste Teil der Erfahrubg, da wir auch nicht mit geschlossenen Fenstern schlafen konnten.

Very nice hotel. Reception fantastic man and girl. Clean and fancy. All you need. Safe, sky TV super bed to sleep as a baby. Nice location, and transport to all places. Hot tea in the room. Nice restaurants next to us. Nice decoration too. Gracie!!!!

DO NOT STAY AT THIS HOTEL. WARNING. Appalling. Staff members are completely obnoxious, rooms are TINY. Not to mention the size of the shower - i could barely fit inside (no exaggeration). More importantly. reason for this review: The first night we got to the hotel, we tried to access the shower in the room as we had been sweating on the flight to Italy... and due to covid, having a shower was a priority for us. Upon turning on the shower, the water would not go down the drain. it was clearly blocked. When we called reception, the male staff was EXTREMLEY RUDE, was raising his voice and refused to send us to another room to have a shower. He said "just have one tomorrow" in a very abrupt and rude tone. I kindly asked him to not speak to me in this way. Anyway, so listen to this deceitful behaviour by the hotel!! ＞ staff agreed to refund us for the first night which was kind. I thought okay, thats a nice gesture. I didnt even think of writing a negative review. Anyway, so i contact ******* and explain that the hotel has agreed to refund me and asked that i request the refund through ******* seeing as i purchased the stay through them. ******* THEN SAID THE HOTEL IS REFUSING TO PROCESS THE REFUND. What obnoxious, deceitful and disingenuous behaviour from the hotel. I didnt enjoy my stay at all and i would go as far as saying that staying at this hotel ruined our holiday. The breakfast was awful. poor and limited choices and NOT FRESH. They had the same cakes for days on end

Last minute booking as the accommodation I booked for my stay in Palermo was in an extremely noisy area and I wasn't able to get any sleep. The staff were friendly, room was clean, location was handy, quite central. IfI'd stay there again.

Small hotel, nice room, quiet although on busy street (Via Roma), in the Old Town. Fabulous breakfast. Wonderful staff

This is a very nice hotel with exceptionally friendly staff. Our bedroom was very pleasant but quite small with no views. The biggest drawback was that the noise from the adjoining bedroom felt like it was coming from ours. It did not seem private. The breakfast was good with a good choice. The location was excellent.