Albergo Cavour

Nice hotel very close to the railway station with direct trains to the airport owner was nice would book again

This is a very nice place to stay in Palermo. The location is great, just next to the central train station and the buses.  An immaculately clean room with comfortable beds, we had a good night sleep. The breakfast is nicely served in the room. The communication with the owner is clear, correct and very friendly.  A very positive experience, I recommend. 

Just around the corner from Palermo Centrale station its the ideal location for bus and train travel lovely family and spotless rooms and comfy beds as well Markets nearby for great street food . great value for money

Having read all the rave reviews, I was really looking forward to staying at Albergo Cavour and while it did live up to its hospitality (with a special breakfast and unique architecture) every time I entered the property ... I felt awkward! The property is located on the 5th floor of a dilapidated, under-construction building. To enter it, you first need to buzz at the front door of the building, waiting for someone to let you in and then ring the bell again on the 5th floor, waiting for someone to open the door. While, these calls were always answered quickly, I felt awkward and hesitant when I had to enter/exit 3 times during the day and then return late at night! The property is a bit far off from the old town and the touristic spots (around 15 min walk) but very close to Palermo Central (just across the road). The room was spacious but outdated with no extra ports and no lights. Being on the 5th floor did give me some great views of the city! The property is family owned and managed, which is something that certainly made it unique - it was like living with an Italian family with the owner mopping the floor as I entered, the son handling the reception and the grandmother enjoying her tele in the kitchen! The bathroom was well equipped, the wifi was functional and having an air-conditioner was amazing. The breakfast is delivered in the room, making the stay extra special! Other small, minor gripes include having to switch on a geyser in advance of requiring hot water, no trashbins in the room and lack of English speaking staff! All that said, at the end of the day comparing the stay and the price, you cant ask for more and Albergo is certainly worth every pence spent! Would certainly stay here again if they can somehow work around the entry/exit scenario. The state of the building might put off some people but if nothing else, just visit Albergo for the heritage elevator (I personally have never ridden anything like that)

Nice B&B with a comfortable room and breakfast delivered to your room.

Maria is very lovely, and very good overall value for money.

First the good things: clean room and breakfast in room (due to COVID). Now what should be corrected/amended by the hotel to improve the customer experience. They don't send any pre-stay emails informing guests at all about their rules/conditions (how can we know if they don't inform us beforehand??). In all websites they say they offer parking (paying parking, not free), but that's not correct. We arrived at night (23:00) due to a problem we had with the car and Palermo is not an easy city to drive in or find parking spots. We called them to ask about our parking and the woman on the phone didn't help much, she said they didn't have parking and that she doesn't know where we can park. I asked about ZTL (zona tráfico limitata) as you can get fined if you drive the car into the hotel streets without a permission and other hotels in Palermo have always helped us with the ZTL permission. They didn't help with this either. Luckily we found a parking spot 5 minutes away from the hotel and we walked there. When we arrived no smiles, no nice faces. I asked and they said that their paying parking lot closes at 20:00 and it was 23:00 (they never informed us before) that their ZTL permission is expired and only lasts 6 months, which is weird because again all B&Bs we stayed in Palermo have always helped with that. I wouldn't recommend this place to stay. There are many places to stay at this price in Palermo and you will get welcomed with a smile and good assistance.

Proximity to the train station

It was a really good stay! It’s a great hotel for the price you pay. For the check-in I would only improve the communication in English but overall we understood each other.