Comfort Suites Palm Bay - Melbourne

Greeted with a friendly smile and got a clean room. Unfortunately, the room was not cleaned the next day. Had to go to the front desk to get clean towels.

Overall it was excellent front desk was so helpful friendly and helpful I would say 11 out of 10

My stay here was of very good quality. Continental breakfast had decent choices, though for a few days, I ate at more established diners. My room was pretty clean, although they should have had housekeeping clean it at least a couple of more times during my stay. The wi-fi was excellent and I could easily use my laptop and tablet much better than at a certain other hotel which had non-existent wi-fi. My only issue was with the TV service. While it had many of the streaming services that I typically use (like Hulu, Netflix, and Prime Video) it had none of the major cable channels (like ESPN, TBS, TNT, and USA). My overall score is 80 out of 100.

Use this hotel show very good reviews, not so… entering the room it had smell of vomit, my son went to sit down in the chair and there was dry up vomit. Pull out the sofa bed and there were someone underwear under the chair. The show drip all night. When o reported this issues to the hotel front desk she just apologized

Very nice location and room was very clean and comfortable. Could use a little more lighting

Everyone was so professional and kind! The property is clean and in a great location!

Some years ago, I stayed at this hotel, and it was OK. This time it was terrible. The lamp shade in the bedroom was torn and falling off its frame. The TV chest drawer would not shut and stay open. The furniture as a whole was very used and scratched. The bathroom smelled like urine. I mentioned this to the clerk upon check out. She did say we should have mentioned this, and the room would have been changed. We were only there for 2 nights and should have mentioned it, but we just finished a big move and just wanted to rest.

When you check in there is only one person at the desk and every time the person in front of me doesn't know the name of the person that made the reservation. So this makes their check in take an excessive amount of time. The door handle to the room took super human strength to open, The privacy blinds were broken, the ice bucket leaked, the sheets smelled like urine and transferred to the only pajamas that I brought for the 3 day trip and to top it off the landline phone rang and it is loud at 11pm when I had just fallen asleep from a long day of work. No one was on the line and the front desk had no answer as to who called my room. They said maybe the previous guest had set an alarm. Like this was just okay!!! Bad nights sleep and my pj's smell like pee!!! To be refunded I will need to talk to the manager who at 9am was not at work.

The shortcomings are minimal. I fixed the shades in the room, but that’s just what I do in every place I stay. Old habit. It’s the people behind the desk. Accommodating. Warm smiles.