The Ambassador Hotel

This time. We stayed in a double king suite in the old building. It was beautiful! The living room was twice the size of our room a week ago. We would stay in the area again.also the desk help was wonderfully. The evening shift is lacking knowledge and manners.

Our apt was lovely but strange items missing no soap dish no toothbrush holder not enough towels, I used to rent an apt every year for many years, and the staff was constantly available, Now the breakfast lady Isabelle is fabulous, but everyone else is barely there we asked for more hangars never arrived, couldn't get the tv to work no-one came, still love it hope to be there next year again

We had a large apar**ent with an exceptional view. However, many things were in poor condition. Amenities were no existent. Staff was friendly.

It was far from the photos. Old. Dirty. Only 2 towels. Minimal furniture. No phones in the room. Shades broken. Was looks ng forward to staying there. But would never go back.

Location is nice and in beach . Rm 510 is in need of maintenance and poorly equipped . 4 glasses, 2 bowls?? No trash can..trickle of water in bathroom sink . Tub and shower need cleaning and caulking .many ceilings paint chipping .. nice pool outside but things are run down . But.,, for being on ocean drive $300 night I’m ok, with the place , but should be better equipped for people looking to cook, eat , etc…

Door knobs broken and the doors got stuck, A.C broken, most windows would not stay open. Only 2 forks 2 spoons, not much to work with in kitchen even though they advertise a full kitchen. Only had 1 dish pod to clean dishes, then you had to wash by hand. Not many towels. No paper towels, barely had plates. The one couche looked dirty and stained like there was to much that happend on the couch. Cant ask for new sheets or comforter, because they said they had to go to another place to replace the sheets or they grab it from another room. "Master Bedroom" with bathroom has the tiniest shower that can barely fit one person in. Had one staff memeber that wasnt the friendliest.. He always said "He dosnt have time" Name was Oscar. Only one elevator so it was hard to get to room, or you had to take the staors. Its not the best for a whole family of 4. Hotel is very old school still using regular keys. Not much to do at the hotel other than the beach which was nice. The restaurant was very nice but is not a place to take kids. It's very fancy though. Just not the best for the younger generations.

We checked into a suite the couch had multiple stains which was reported and nothing was done to clean or move our room. The shower had old bar of soap and carpet damaged. For a property in west palm beach on the ocean, I would have expected more.

It is a beautiful property; the rooms are great, and it is nice that they have kitchens, comfortable beds, and more! We loved it.

The outside of the hotel is outdated but the room itself is very spacious and comfortable and clean. Had a great stay. Close to everything.