Mercure Paris Montparnasse Raspail

Great location to catch rail train. Hotel staff were very nice and helpful. Room was small and shower but clean

非常小非常小，前台態度非常差，非常欺負人！半夜還有人拉你的門，很恐怖！床上感覺有蟲什麼的，很癢！

感覺不錯。

I recently arrived at the Mercure Montparnasse Raspail hotel. I have been a loyal Accor customer after several years and have been to Accor hotels in different regions of the world. This is already outrageous when I discovered that the hotel's air conditioning system was intact. The day ended at 27 degrees Celsius in Paris. The room is pretty hot and you don't have time to sleep. The hotel staff's responses were always bureaucratic: You must speak to the direction.. there’s nothing we can do right now. They could not turn the system on immediately. They could not change rooms or hotels. It's a lack of sensitivity about the minimum comfort elements that you can expect and that are included in this hotel category. My relationship with the Accor network ends here. Very regrettable.

This hotel was honestly one of the worst I have stayed at in all of my years traveling. The shower leaked which made the bathroom floor filled with water after a short shower. Add that to a tiny 10m2 attic room with a cardboard bed. On top of that we were awakened by someone entering our room the morning of our checkout while my partner and I were asleep. All of this could have been resolved by the hotel, but instead they had a nasty attitude and even called me weeks after my reservation claiming that I lied about the whole situation. If you are in the mood for a lack of class and customer service, here is your new home!

I recently booked a Flight + Hotel trip through allholidays.uk, an ALL-Accor website. It stated that Reward and Status points would be awarded, 1 point for every 2€. I completed the trip and I didn't see any points credited. I inquired about it and customer service told me that this stay was not eligible for any reward because it was booked through *******. I explained to them that it was booked through an ALL-Accor site and included the link and a confirmation e-mail that came from ALL to no avail. So, never again will I book these Flight + Hotel trips. It is false advertising.

The hotel is in a very lively place full of restaurants and cafes between montparnasse and luxenburge gardens. The roon was a bit small without frige but the bed was good and I slept well. Breakfast is good and there are two workers - Moufida and Englandline who are very very nice and take care of the guests.

My usual hotel was booked for the first half of my work trip so I thought I would try this nearby hotel. I’m sure the hotel is lovely…. If you are not in a Standard room. I booked it knowing it would be on the smaller side but I was on the top floor and had only a small attic window, which made it seem claustrophobic. It was hot, even with the A/C on and verged almost on the unbearable. Again, I am sure it is lovely if you are on a lower floor or larger room. I can only judge based on my experience.

Fantastic location. Room was simple but perfect for our needs. We spent most of our Tim outside exploring. Shower had good pressure/ temperature.