Отзывы об отеле Joy Nostalg Hotel & Suites Manila Managed by The Ascott Limited
Joy Nostalg Hotel & Suites Manila Managed by The Ascott Limited
Entrance, 17 ADB Avenue, Topaz Rd, Ortigas Center, Pasig, Metro Manila, 1600, PhilippinesПолная информацию об отеле
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1 ночь
Честные отзывы об отеле Joy Nostalg Hotel & Suites Manila Managed by The Ascott Limited от реальных посетителей
8.2/10
Очень хорошо
Отзывов: 61
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Честные отзывы
Местоположение8.5
Удобства7.9
Сервис8.2
Чистота8.3
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Все отзывы(61)
Положительные отзывы(24)
Отзывы с фото/видео(7)
Понравилось(8)
Приветливый персонал(8)
Отрицательные отзывы(2)
Tonette
Представительский одноместный номер (две кровати)
Дата заезда дек. 2024 г.
Семья
Отзывов: 2
9.5/10
Потрясающе
Дата отзыва 6 февр. 2025 г.
It was a good choice to celebrate my birthday at the hotel which was recommended by my family. Made full use of the hotel amenities with my family, indoor pool, gym, massage. A complementary cake was also delivered. Service is good! Food at the resto also ok. 😊
Перевод
6/7
Ответ от объекта размещения: Dear Tonette,Thank you for choosing Joy Nostalg Hotel & Suites Manila to celebrate your special day. We are delighted to hear that you enjoyed our amenities and services. Your feedback on the food and service will be shared with our team to continue enhancing our guests’ experiences.See you again soon!Rajino F. SantosFront Office Manager
charmaine perez-pascual
Представительский одноместный номер (две кровати)
Дата заезда нояб. 2024 г.
Семья
Отзывов: 4
10.0/10
Превосходно
Дата отзыва 25 дек. 2024 г.
The room was big and really good for family staycation!! We w’re able to save a lot of money because there is a kitchen
Перевод
Ответ от объекта размещения: Dear Charmaine,Thank you for your kind words! We are delighted to hear that you enjoyed your family staycation and found the room spacious and well-equipped. We look forward to welcoming you back for another wonderful experience.See you!Rajino F. SantosFront Office Manager
Raechele
Представительский одноместный номер апартаменты (кровать «king-size»)
Дата заезда февр. 2025 г.
Семья
Отзывов: 3
8.0/10
Очень хорошо
Дата отзыва 8 апр. 2025 г.
We celebrated our daughter's birthday here in Joy Nostalg Hotel & Suites. We booked Exe King Studio for 3d2n (Saturday-Monday). There's a birthday sliced cake and complimentary sweets in the room. The room is clean, have kitchen. Only have 1 robe. It didn't have a rice cooker and only had 1 hanger in the closet - we requested, it took them almost 3 hours (we follow up every 30-45minutes) to give us hangers and rice cooker. Pool is okay, the smell of chlorine is strong. We are not informed or aware that there's a swimming lesson every Sunday, the pool is so jam-packed, we cannot swim properly. If you are planning to stay in weekends, have kids and plan to swim - please avoid the Sundays. I am hoping the management to post like announcement that they have swimming lessons every Sunday in their pool area. Mind you, the pool are they have are already small so imagine they swimming lessons - there are alot of people/kids, coming in and out. The room we stayed in is very clean, you can cooked foods in the Kitchen, they have oven, ref and microwave. Bathroom is okay - they clothesline is broken tho so we are unable to use it. We might stay again in the future but definitely avoid Sundays. Thank you for the service!
Перевод
Гость
Представительский одноместный номер (две кровати)
Дата заезда янв. 2025 г.
По делам
Отзывов: 33
10.0/10
Превосходно
Дата отзыва 25 февр. 2025 г.
The location was accessible to where I worked. The room was clean and organized, and there were lots of storage and cabinets for my luggage. The customer service was polite, especially Mitch. I will definitely come back again.
Перевод
Kristina
Премьер-номер (1 спальня, кровать «king-size»)
Дата заезда нояб. 2024 г.
Семья
Отзывов: 10
9.5/10
Потрясающе
Дата отзыва 16 янв. 2025 г.
Love the Pool, room, food and Service. The Welcome drink could be better tasting
Перевод
Ответ от объекта размещения: Dear Kristina,Thank you for your kind words regarding our pool, accommodations, dining options, and service. We appreciate your feedback about the welcome drink and will take it into consideration for future improvements.We hope to welcome you back soon!Sincerely,Rajino F. SantosFront Office Manager
We are staying at Joy Nostalgia hotel for 7nights. The first room we got (2004) was facing construction site (probably 3m away). We didn't get any notification about the ongoing contraction before or after we booked the hotel. Not even at check in.
The construction workers sometimes pouring concrete in the middle of night so we got woken up by all the noise. If you are coming to Philippines for business trip, don't book this hotel. You won't have a good night sleep. Also, the wall is pretty thin, so you can hear next door people talking.
Due to the contraction noise, we changed our room to opposite side. However, the room we got (1109) was DIRTY. And the shower drain smells like urine. Felt like 3 star hotel, not 5 star AT ALL.
Furthermore, the location.. I reckon there are better hotels with better location which is located in the shopping centre.
I do NOT recommend this hotel.
Перевод
Ответ от объекта размещения: Dear Clubfabio,Thank you for sharing your detailed feedback, and we truly appreciate your honest comments. We sincerely apologize for the inconvenience caused by the external construction noise and for the issues you encountered in your room. This is not the level of experience we strive to provide, and your concerns have been escalated to the relevant departments for immediate action to improve cleanliness and communication.We are committed to providing better stays for all our guests and would love the opportunity to regain your trust on a future visit. We hope to see you again soon.Rajino F. SantosFront Office Manager
Rachel Van Haeff
Представительский одноместный номер апартаменты (кровать «king-size»)
Дата заезда июня 2024 г.
Семья
Отзывов: 1
9.5/10
Потрясающе
Дата отзыва 21 июля 2024 г.
Love the big space, kitchen and the good service! Not very keen on the fitness centre - I’ve only used it twice. - little too dark.
Перевод
Ответ от объекта размещения: Dear Rachel,hank you for your kind words and for sharing your experience. We’re delighted you loved the spacious rooms, kitchen facilities, and our service. We appreciate your feedback on the fitness center and will definitely look into improving the lighting to ensure it is more inviting for all guests. We hope to welcome you back soon!Rajino F. SantosFront Office Manager
Dave Mc C
Представительский одноместный номер апартаменты (кровать «king-size»)
Дата заезда сент. 2024 г.
Пара
Отзывов: 4
10.0/10
Превосходно
Дата отзыва 24 янв. 2025 г.
We really enjoyed our stay here. Thank you so much.
Перевод
Ответ от объекта размещения: Dear Dave,Thank you for your kind words. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future.See you!Rajino F. SantosFront Office Manager
Гость
Представительский одноместный номер апартаменты (кровать «king-size»)
Дата заезда авг. 2024 г.
Поездка с друзьями
Отзывов: 2
10.0/10
Превосходно
Дата отзыва 20 сент. 2024 г.
The service and amenities over exceeded expectations.
Перевод
Ответ от объекта размещения: Dear Guest,Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that our service and amenities exceeded your expectations. It was a pleasure having you stay with us, and we look forward to welcoming you back for another exceptional experience.Rajino F. SantosFront Office Manager
Noems
Представительский одноместный номер апартаменты (кровать «king-size»)
Дата заезда мар. 2023 г.
Семья
Отзывов: 20
9.5/10
Потрясающе
Дата отзыва 16 апр. 2023 г.
Love our stay here! Well preserved rooms, clean and sanitary, nice view and great service. Super near podium and convenience stores.
Перевод
Анонимный пользователь
Дата заезда окт. 2022 г.
Поездка с друзьями
Отзывов: 7
8.0/10
Очень хорошо
Дата отзыва 26 нояб. 2022 г.
Very poor in preparation. We’ve waited for an hour to let them prepare our room. This is not acceptable.
Перевод
Mark Villas
Дата заезда дек. 2022 г.
Семья
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 29 янв. 2023 г.
Nice and very pleasant place
Перевод
The Buen Family
Представительский люкс (1 спальня, две кровати)
Дата заезда июля 2022 г.
Семья
Отзывов: 4
6.0/10
Дата отзыва 25 авг. 2022 г.
This was my second time here but so sad that our second would be the last🥲 First, we requested for early checkin and informed us to call warly same day but no available room for earlt checkin. We arrived early like 2:30pm but they let us check in for past 3pm. Second, We booked early for twin bed 1 br but upon arrival they said it wasnt available and gave us king bed instead. we booked early and the twin bed was available how come it was not available during the checkin time. Third, lack of toiletries, no lotion at all. Forth, shower room was dirty, the fridge was so dusty. If there would be zero star, i would give one. Very frustrating stay.
Перевод
Гость
Дата заезда февр. 2023 г.
Семья
Отзывов: 2
10.0/10
Превосходно
Дата отзыва 21 мар. 2023 г.
We had a great stay here. Looking forward on our future booking here again.
Перевод
Gaylene
Дата заезда авг. 2022 г.
Семья
Отзывов: 2
8.5/10
Очень хорошо
Дата отзыва 24 сент. 2022 г.
The service of all of the crew was impeccable. We were checked in late. The room was a bit outdated and the appliances were not working too well. The in-room food was also average. I wish they changed their menu. Because it was a pet-friendly hotel, we'll still be going there.