Jennifer
12 февраля 2024 г.
Our room had not been refreshed with towels, hand towels, etc or beds made. I called down after the 3rd day. I was told rooms were only checked/cleaned, garbage emptied, towels refreshed, beds made every 4 days. I would have to come down if I needed towels because he was on the phone. I walked right on down. He was on his cell phone talking and continued to talk while walking around getting towels and other items I needed. Beds were not made the next day. (The 4th day) but they did empty trash and bring in towels and coffee. Our room also had a really unpleasant smell.
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