Anise hotel

Tuyệt vời. Khách sạn mới, sạch sẽ, đầy đủ đồ dùng . Có dịch vụ thay khăn tắm và dọn phòng hằng ngày miễn phí. Chủ nhà rất thân thiện. Gần đó cũng có chợ đêm Sonasea . Tôi sẽ quay lại

I stayed at Hanoi Anise Hotel & Spa during my holiday to Hanoi, Vietnam. Great location in the Old Quarter and walking distance to the many key attractions; Hanoi night market along Dong Xuan where the street comes alive bustling with many stalls selling almost any and everything useable and edible; Banh Mi 25; Phở Bo Gia Truyền; Giang Cafe (egg coffee)....and many more. The room is spacious, clean, bright and cozy. Breakfast spread was sufficient and get replenished swiftly. The entire team of HAH goes to great extend to ensure the hotel guests are well taken care of. They are patient, friendly, helpful and make effort to meet the guests' needs. Mr Henry Nguyen (Customer Service Manager) absolutely is outstanding in his interaction with his guests. He personally greeted me upon check in and took time and effort to explain the basic and needful information of the hotel amenities and facilities. He attended to all my queries of places of interests and attractions, locations of the foods that I wanted to try, and even shared the way how to cross the busy streets - like a local! Henry is always smiling and polite to his guests, and he treats his team with equal courtesy too. The service of this hotel certainly is 5 stars! It was a lovely experience to stay at HAH, definitely will recommend others to enjoy the great hospitality.

From the helpful doorman, to the attentive reception staff to the excellent breakfast, where do I start? We were upgraded to a city view room. It was spotless & clean throughout, AC very powerful, beautiful towel art on the bed with rose petals. Stayed only 1 night. 8 minute walk to the lake, loads of restaurants and nice bars minutes away, no need for taxis, and to top it all of, a 5 star breakfast with best coffee in Vietnam so far!