Sunset Beach Resort and Spa

提前20天攜程定的海景房（圖片顯示臨海），實際Check in是隔很遠能看到海的房，前台講退房要提前30天，不可以退款，還好衹定了1天，不會住了

一開始入住一切都覺得還不錯，房間裡的空間，陽台看出去的景色，飯店裡的游泳池都很棒，結果在我們退房的當天說要檢查房間，我們都不以為意，後來被告知有一間房間的勿打擾牌子有破損要賠15萬越南盾（但是在入住時就已經是破損的），他們卻拿出照片表示入住前是完整的，因為要趕飛機所以也沒繼續跟他們爭論，花錢了事。 事後想了一下，這間飯店是我第一次碰到入住要跟我們拿一本護照的，然後退房時又發生這些事情，所以要入住的大家要注意！進房時一定要確認所有東西是否完好！

What a nice hotel with spa, 2 swimming pools (1 inside on the 2d floor, 1 outside with a great sea view), bar and restaurant on the beach, motorbike rental (150k per 24 hours), wonderful staff always ready to help you. The room was more than perfect, a sea view with magnificent sunsets everyday, even while taking a bath (because it's in front of the huge window). The cosiest bed with soft pillows, big bathroom with two basins, a safety box, wardrobe, a coffee table, armchair, a fridge and a big mirror. Breakfast was good, with various dishes of different cuisines (eggs, noodles, spaghetti, soups, potatoes, meat of different kinds such as sausage, bacon, stew beef, chicken legs and wings, pastry, fruits, salads, coffee, tea, juice, yoghurt, bread). In the evening you can have dinner with various drinks in the bar-restaraunt on the beach(prices a little bit high, but the location is worth it). You can have dinner close to the hotel, as there are a lot of cafes and restaurants nearby. You definitely must try smoked duck in NGOC QUI restaurant, if you towards main street, you should turn on the right. The staff is very friendly, they served welcome and farewell drinks, they helped us to get back to the airport for free with the comfy transfer van. I will definitely come back to this hotel if I have a chance to travel to Phu Quoc again. The only one thing we were disappointed with was the quantity of guests and their behavior. There are not enough sunbeds on the beach and swimming pool area for all the guests of a hotel, and they woke up early in the morning, put their towels on the sunbeds and went to do their morning things (get dressed, have breakfast, etc). That's not polite, because if someone comes to the beach, they can see occupied sunbeds with no people on them, that's not fair. Probably the manager of the hotel can figure it out and create an amazing idea how to solve this during high season 🌞 I wish you all the best and want to thank you for the best holiday!!!

the hotel has had its share. The fact that it has 4* does not correspond at all. The room is nice, spacious, the beds are hard, the walls are dirty. Only the view was worth 4*. The neighbors changed every day, they were very noisy. The clientele was mainly Asian and the culture of these would-be travelers is at the level of monkeys. Another clientele were Poles...at 6.30 they put towels on the sunbeds and didn't come until the afternoon. He never checked. The restaurant was the last straw. I think that breakfast at a price of 500 CZK should correspond to 4*. Breakfast was from 6:30 a.m. to 10 a.m. Those who came first at 6:30 a.m. had a choice. Otherwise, at 7:00 a.m., all the food was already missing and it was not enough to replenish it, let alone harvest it and bring the tables back to use. It was a superhuman task. No wonder. Some Asian tourists still do not know that food is not thrown on the ground or on the tables. When entering the restaurant, sometimes it looked like after a big party. The food was cold, insufficient and the same every day. All for the Asian clientele. Bones from the "meat" in the sauce were not enough to break a tooth. the pool was beautiful, well maintained. In the afternoon, there were always masses of Asian people, they didn't belong in the hotel, and until the evening hours they ran wild and hollered, including children. The music played insanely loud from 5 p.m. until the morning hours. For such money, we expected a standard hotel and not a passer- by

Lovely. We chose the panoramic ocean view room and it was awesome. I booked 2 rooms and I was able to use the middle door to move between each with ease. The sunrise and sunset could be seen from the rooms and or on the balcony. The hotel room and public spaces were clean and spacious. The staff was very friendly and helpful with everything. They even helped us to book tours while there. The food was good and the menu changed every day. They have a restaurant and bar that has fire shows at nights and it’s fun to watch. I would definitely recommend.

수영장은 적당한 크기이며 바로 앞에 바닷가가 이어져있습니다.수상 레져를 할 수 있는 곳이 있으며 비치클럽이 있어서 음악소리가 울려 퍼집니다. 조식은 그냥 평범합니다.

Bel hôtel Bon emplacement Cependant, gros manque de sécurité durant le spectacle de feu. Ma femme s’est brûlé le pied au 3ème degré à cause des braises non nettoyé après le spectacle. À fuir !

I really live this place . 2 swimming pools, clean beach , many restaurants and shop out and stuff so welcoming ! Room view amazing . Thank you )