Home2 Suites by Hilton Columbus Airport East Broad

Warm welcome by the front desk attendee. Check-in was easy. The room was bright and comfortable, clean, warm and roomy. The "full" kitchen does NOT mean cook-in kitchen. There is a refrigerator, microwave, sink and dishwasher. DO NOT expect to be able to cook in the "full" kitchen from the room descriptions. Over all, nice space, kid friendly. Pool was small but the kids had plenty of fun.

Lovely stay. Nice sized rooms. Cleanly and staff, I believe his name was Kevin, was very friendly.

Friendly staff. Check in and check out was easy. Enough room for our family of 6. Only complaint was the room wasn't cleaned well. Dirty bottles left in room we had to clean up and had to wipe up the bathroom floor. Other than that our staywas nice and the kids enjoyed the pool.

Most cars in parking lot had windows broken in the morning from thieves. The parking lot obviously is not monitored in any way. Unacceptable for me

The hotel was clean and well-appointed for our needs. The issue we had was that 20 cars were broken into the Saturday night we stayed there. Though ours was not one of them, (thank goodness). From what we understand this was the 2nd time cars were broken into in 3 weeks. Make sure to take all valuables into your room and out of your car.

We loved that next door was a Mexican restaurant. My husband is a big fan! We loved the double room, with separate living room, for getting up in the middle of the night. We will not disturb our partner!! YAH!! The full size refrigerator was fabulous. We even had china and glassware. So nice! But our big complaint was the extremely tiny coffee maker that only allowed for a teabag size coffee. What are they thinking? They couldn't supply a regular K-Cup coffee maker? With all the luxuries they did supply for us, you would think they could at least supply a single serve K-cup coffee maker. This coffee maker was so bad, we couldn't even use it. I mean, it was a 2" X 2" tea bag!! The water ran out all over the counter.!!! Next time we're bringing our own K-Cup coffee maker. For $20.00? It would be worth it.

The sliding bathroom door was broken at check in. It would slide closed by itself. It was blocked from doing it by the trash receptacle when I entered the room. Very inconvenient! I reported it to the front desk and I was told that they would contact the main person. When we returned that evening it had not been repaired. I reported it again the next morning but it was never fixed. I also requested a bathroom refresh and additional towels, but that never happened. I was able to get the towels by going to the front desk. A very disappointing stay!

Thirty cars broken into. Lot is behind hotel and not well monitored nor light

This hotel is poorly kept with the exception of the main lobby. We were not familiar with the city and we booked online. My husband, toddler and I stayed for 2 nights. My toddler was really looking forward to swimming in the pool but it was absolutely FILTHY! The pool conditions ruined our trip as we spent Saturday trying to find a public pool. I specifically called and asked was the pool open a week before booking because the pool and breakfast were two key selling points. I did not imagine I would need to ask if the pool was clean! The shower in our room was poorly kept, carpet needed cleaning and smelled like smoke and most of the dishes had not been properly cleaned. The breakfast was just ok, condiments were missing and brewed coffee was only available in the morning. I will not be staying here in the future. Please spend an extra $50 and stay somewhere else cleaner/nicer.