Super 8 by Wyndham Plattsburgh

Bad reception I don’t like it so rude and receptionist don’t know many languages we don’t like it

I would say this motel is decent for the price nothing sticks out as great. However the staff was rude and unhelpful. We were 2 adults annd I asked for an extra pillow(there was 3) and blanket we’re told these did not come with our room. We also requested an extra towel (there was 2) and also told not included with the room. The continental breakfast consisted of muffin or cheerios coffee or tea.

Advertises pool but it’s closed. This place could use a good cleaning. Beds and linens are clean but the rest is not. The tub is disgusting and the coffee pot doesn’t look like it’s ever been washed It does have a fridge and microwave

No printer for there busi.es area, would not provide a paper plate so i could use the microwave, i didn't feel they were the most customer service friendly

I was charged twice! Front desk clerk advised me that payment made through ******* was/is not accepted. I had to pay at the front desk separately. Please advise how I can get a refund of what I paid online.

Heading north for my husbands birthday. Chose this hotel because it seemed convenient. The man at the front desk was friendly but we were soon to be disappointed upon arriving to our room. The bed was the first thing we noticed. Stains covered the bedspread. The pillowcases looked wrinkled and held stains from a previous guests makeup. This location advertised an indoor pool yet the pool room was dark, closed and upon further inspection it held no water whatsoever. This room cost me $122. And they held an additional $100 overnight. The front desk employee did bring new sheets, a different blanket and a pillow. But these items still smelled and we chose to not use the pillows as they smelled and had stains. The sheets he gave us I covered the carpet and mattress with. I did not feel comfortable and hardly slept. I really wish I could find a way to contact someone to help with these issues

The comforter had dark stains, the towels had dark stains. There was a molding water damage spot in the bathroom. One of the bed side lamps had a stort and would turn on and off.... had to unplug as we worried about a fire hazard. It took 2 hours to get a 2nd towel for a room for 2 people, only had 1 in the room. Upon check in we requested a late check out and requested my card was charged for late check out at 1:00 pm. Beginning at 10:45 housekeeping was knocking on the door, informed them we had a late check out. 3 more times in a 2 hour span, someone was knocking and trying to enter the room, all prior to 1:00. We have never been so disappointed in a stay anywhere

The pool was dirty. The guest service was really bad... they gave us 4 towels for 8 people and they tell us that the hotel was full so they didn't have enough towel for everyone. The breakfast was terrible.... only white toast with butter and waffles.

We had 7 rooms for a week. Our room keys never worked, requiring multiple trips to be electronically re-keyed. Breakfast was provided—all carbs—and when something ran out (eg peanut butter or jam) it was never replaced. No hotel room service—“we don’t make beds”. Well situated property with indoor “unheated”” pool/-no one could swim. With routine maintenance the motel could be nice, or average. But it fell short.