Vista Caribe

We have stayed at this property for years but after covid seems a little worn down. Our room did not have hot water and the nozel to the shower was rusted and old. They also didnt give use any amenities like soap or shower n conditioner. They're was a small platic soap dispenser that was almost broken too. When we went down to ask about the hot water we were told it was going to get fixed but nothing was fixed until the following day when we were checking out. Bed was not comfortable and you only get a sheet to sleep there was no blanket or anything else.Hopefully they can improve and look into upgrades and repainting the property.

Old with lots of deferred maintenance Room had a bed & dresser. That’s it. No chairs. Pillows were flat No hot water, or took forever to get hot. Windows don’t close/lock, bugs bugs bugs 5 lightbulbs were broken Mosquitoes No floor mats in bathroom Water is rusty and smells Faucets and shower head rusty Pool area was dreary 3 pool lounges. All rusted and broken No umbrellas No shady so no one uses the pool for long Pool was murky TV didnt work for 4 days. Asked 7 different people to fix. Slow response from staff.

Pesimo servicio y personal absurdo...la limpueza no existe en esto hotel...alberca buena pero sin seguridad..ruido toda la noche...ruido y sin dormir..es en 5 avenida ok..pero si te gusta dormiir olvidalo...mejor un hostal a dos o tres quadras...pesimo

El servicio por parte del recepcionista llamado Isaías fue muy grotesco El cuarto que nos asignaron olía demasiado a humedad El baño tenía fugas en la regadera No hay buena recepción de internet La calidad del agua es pésima El aire acondicionado no funciona bien

The hotel room was dirty, rust in the sink, mold in the fridge, the shower door was falling off, no water pressure, toilet wouldn't flush well. Also ******* charged me $58 per day, there was a sign outside advertising my room at $40 per day. The staff did their best but unless the hotel gets major maintenance I wouldn't recommend booking there.

This was a OK hotel. It is old and not fancy. All I wanted was a place to shower and sleep. Great location right on 5th Ave and very close to the beach. My friend had a updated nice room BUT it faced 5th Ave & she heard all the noise. I was in the back & heard nothing. I didn't care for the 3 flights of stairs but I got lots of exercise. Breakfast was OK, staff was nice. No hot water but it's like that in most of Mexico so I didn't expect it. It had a frig, microwave & a safe. Would probably stay again if I was looking for a cheaper place to stay.

Location is perfect, just few steps from the beach front. The hotel staff, front desk(Kevin & Angel) were both very accommodating, they provided us with a single burner, pot, pan and plates, so we could cook sometimes in our room. You're also on 5th avenue, so many shops and restaurants available if you're willing to walk. They also provided a couple of cute beach chair to us, every evening we used them to sit and relax on the beach. The cleaning lady was also very nice and cleans your room every day if you ask. Over all it was a good stay and we will go back. Disliked · The pool water was most of the time still and not filtered often!! They did filter them sometimes when they had scuba diving classes in there. Also a lot of dead leaves from the big tree hanging over the pool!! The showers at the pool were very good(better than the one in the room). At last and the worst was the internet speed, so slow and they said they couldn't help it. kept disconnecting in the living room and no connection in the bedroom(about 2-3 MBS.

El agua en baños es muy salada y el olor a caño es muy incómodo