Bungalows Cordial Biarritz

Отличное место для отдыха. Удобный для пляжа отель Cita center и Yumbo center был красивым и чистым, а окружающая среда вокруг курорта была ухоженной и тихой.

Отличные кровати, простор, открытая терраса. Несколько кондиционеров. Тренажерный зал крошечный, и частный тренер не позволяет гостям пользоваться оборудованием. Определенно худший опыт посещения тренажерного зала, который я когда-либо имел. Wi-Fi в порядке, но не всегда подходит для программирования или удаленной работы. Хотя подходящего места для удаленной работы я до сих пор не нашел.

Останавливались несколько раз раньше - очень нравится этот курорт. На этот раз произошло отключение электроэнергии, продолжавшееся несколько часов, и с объектом не было связи - хотя они знали, что возникла проблема, затрагивающая несколько объектов - что в лучшем случае разочаровало.

Мне очень понравилось пребывание, но я был немного разочарован тем, что за кондиционер пришлось платить больше, поскольку потолочные вентиляторы не слишком помогали, а тот, что в спальне, был немного шумным. В остальном это было действительно прекрасное место для отдыха, и оно очень удачно расположено.

Perfect location. Away from the hustle and bustle of the main ***** yet a meat 5/10 mins away from everything. Check in was easy. The lady on reception had perfect English. The bungalows are all no more than a 30 second walk from the pool, no matter where you are located in the complex. The bungalows are very well equipped. Nice spacious bathroom with walk in shower. Towels are provided and cleaning service is 5/7 days. The extra towels for the pool supplied were a welcome bonus. The room even though they are smaller that the images would have you believe are still spacious enough. Single beds, which are the norm in most places, can easily be put together. Large living area which our 12 year old slept in was comfy. The tv has 3 English speaking channels but the tv only went on once during our stay anyway. The pool was fab. Clean and with a lifeguard on duty ever day. The jacuzzi was huge and warm. We ate breakfast once in the restaurant. Loads of choice. Hot and cold. Tea and coffee with the added bonus of a machine for latte/ cappuccino ect. The staff are extremely friendly and helpful. The lunch menu while small was sufficient. Very reasonable and everything was tasty and hot. The cheese and ham toastie with chips was delicious and at €4:50 was a bargain. Ther is a bus stop literally on the doorstep. The dino market is around the corner and the Yumbo center is about 5 mins walk. We enjoyed our stay and couldn’t fault the place. We are already planning a return trip later in the year.

While thigns look ok on the surface of it, pretty much everything here needs some improving, fixing, renovating or changing. Each deficiancy by itself was not that serious, and could be shrugged off as a random quirk, but when the list of issues just gets longer and longer, and longer, and longer... it really starts to add up: -old, broken, dirty furniture inside the bungalow -dirty, broken yard furniture -no well placed power sockets to charge phones or other devices. -Front door was so crooked (like 1,5 inches) you could barely open it and it had a huge gap on top of it. -beat up, dirty, cracked walls -moldy ceilings -blinking/non-working lights -sticky dirty sunbeds -beach towels were so old and worn you could see through them. Also had holes. -whenever the toilet paper ran out, the cleaning ladies didn't replace it -handsoap ran out and cleaning ladies didn't replace it -cleaning ladies took our towels and didn't give new ones -safe looked severely banged and like it's from the 60's. -shower was so narrow and cramped I barely fit there. -no double beds so we needed to push them together. Cleaning ladies pulled them back apart. There were three different people on the reception: one nice, helpful woman, one grumby older, unpleasant guy and one woman that didn't speak english. When we informed the staff about the lack of soap, we were told it's ran out, tough luck. When we mentioned about the blinking bathroom light, it never got fixed. We needed to go ask for more toilet paper multiple times, which is kinda humiliating. We paid thousands of euros to be here and have a nice, relaxing holiday and this was not what we expected for the level of quality or service. On a more positive note, most of the cleaning and other staff was nice and friendly. Garden/pool area with jacuzzi was beautiful and well kept. That's it. Never again.

Went there in February with my kids and my daughter had to go to the emergency room in the middle of the night because a bug bit her on the lip and it got swollen and numb. We had a superior bungalow but there was nothing superior about it, big cracks around the entrance door, bad smell in the rooms, mold on the walls, poorly maintained appliances and furniture. For the price we paid, plus 500 euro at the emergency hospital, it was a just a great disappoin**ent and we regret choosing this place. I advise you to stay away. Edit after the reply received from Cordial Biarritz… I saw the response from Cordial Biarritz and I can share again they do not care about the individual needs and the facts, also not about doing something real to change the situation. They wrote to me personally the same massage that I should have come to the reception to announce and get support. And even though I explained them that there was nobody to come to in the middle of the night when we had the issue, they did not even bother to respond back and send a similar reply in the review. First of all, I expect that when I pay extra for a superior bungalow, I expect at lest it is well maintained and bug free….not that I have to come and inform them about this, after I was asked to pay the trip in full before stepping past the reception. One thing I forgot to mention is the playground that also attracted us when choosing for this place, but again a massive disappoin**ent to see the wood in the playground was full of splinters where the kids where getting hurt. Second, there is no staff during the night and the passage outside via the reception is closed. I was lucky I figured out how to get out in the middle of the night with my daughter, via a side door, that was nowhere announced! So, no one at the reception to support or at least help get a taxi in an emergency situation, door closed with no proper information on how to get out, accommodation poorly maintained with cracks where bugs can come in the bungalows during the night and from the response it seems like it was my fault I did not inform them. Outrageous!!!

Another great holiday, the third time we have stayed here. Large bungalows with a large terrace with sunbeds, situated round the pool. Staff very friendly and helpful and the location convenient for supermarkets, Yumbo and Cita centres. An 8 min walk to the beach. Whole complex is well cared for. Even though it is so close to everything the complex is safe and quiet.

Went there in February with my kids and my daughter had to go to the emergency room in the middle of the night because a bug bit her on the lip and it got swollen and numb. We had a superior bungalow but there was nothing superior about it, big cracks around the entrance door, bad smell in the rooms, mold on the walls, poorly maintained appliances and furniture. For the price we paid, plus 500 euro at the emergency hospital, it was a just a great disappoin**ent and we regret choosing this place. I advise you to stay away.