Lexis Hibiscus Port Dickson

Overall experience my stay here was great. It is a good rest and relax staycation I will book again my next holiday. However in the cleanliness as one of the king size bed sheet dirty with some spotted stained. Ants were found in the room. During the evening and dawn hours, there were lots of birds as there were nest just beside our level 7 corner and bird **** were spotted. The outdoor activity was also closed nearby the beach side.

Overall cleaniness Is not satiafactory. Pool wall is with dirt stain all around, steam room not functioning. The service team responded quickly but the steam room temperature still not functioning well. The ceiling at the pool area was leaking all night. Regretfully for the price we paid, the expected standard Is not met.

The surrounding of hibiscus itself doesn't feel luxury enough. Husband keeps on telling they are focusing on mass production rather than quality. 1) Lobby: -During the check in, there was no explanation of what to expect, what are the thing that we can do from the receptionist. I have to make the initiative to ask where is the restaurant & etc. Grand lexis staffs were more well trained if compared. -The lobby has high ceiling but it have airport vibe (hectic, busy, noisy). 2) Surrounding: -The lanes to the room are wide enough for 2 buggy ride side by side but definitely not pedestrian friendly as the passing buggy being driven quite fast. 3) Room: - The private pool is much smaller if compare to grand lexis but the kids still love the pool. -The deco in the room is to confuse (modern or abstract or minimalist). -For RM1k++ room at least please put automatic coffee machine rather than sachets of nescafe😅. Conclusion after 3d2n: There is no sense of tranquillity but rather hectic day. The exclusiveness is far from resort vibe & healing place.

Kiddos simply love the private pool! Service was fantastic, esp from the team leads by C. Nagulan during Breakfast and evening cocktail 🍸 sessions. The team ensured everyone in e family is well taken care of! The hotel also provides many activities and events to ensure that we are never bored!

Awesome place! Our first time there and is a very well equipped resort. Beautiful place, near the beach and a good breakfast spread!

The hotel is great! However, I do not think the quality of the buffet food is very much my liking sadly :(

Room had a great view! But, first impression was bad. Hotel room was very hot and had the smell of cigarettes. We booked a room for 4 but all the basic toiletries came for 2. Requested for 4 bathroom slippers but were reluctant to give and only gave us 2 in the end. Room floor was not clean, ended up having to wear personal slippers as there were not enough bathroom slippers. Bed sheet was smelly. Water kept leaking from the shower area resulting in a flooded toilet floor. Buggy service takes a long time. Especially during peak periods, with waiting time up to of up to 30 minutes. House keeping seemed overwhelmed with the work load. Looked like there was too many rooms and too little staff. Breakfast was decent. Some activities cater to only very big groups. Smallest room for karaoke is for 14 people. Live band at the sky bar was not the best. The hotel isn’t for families with more than 4 people. Overall, the hotel was decent but we will not come back.

I stay in Lexis hibiscus 4 yrs ago at the room facing the sea, I’m back again staying at the main building this time.. I prefer the main building stay experience, the view is nicer cos I’m higher and I can see the amazing flower layout from my balcony.. the staff as usual are very polite and friendly.. the only down side is I felt the room is not as clean as before, the floor is sticky, the sink area looks not as clean and have slight mouldy smell in the room.. maybe it’s time to have slight reno cos it’s exact same when I came 4-5 yrs ago.. we rented the ATV and bicycle to cycle.. it’s economical and fun, staff is very friendly too.. the food in roselle cafe is quite okay just that the aircon area is very smelly, heavily smoked smell, we sit outside the non aircon room.. they have quite A fair range of international buffet food..

Excellent service, makanan pun sangat sedap 👍🏻 Will come again next time.