Kaiviti Motel

Great place to stay. Just a walking distance to Port Villa market and the city centre as well as supermarkets and shops Accesible by public bus from town. There is a swimming pool to cool off during the hot days! Unfortunately no meals are served but there are fully functional kitchens to cook. Home away from home.

I travelled to Port Vila as part of a team of 4 volunteers - we all volunteer for Taskforce Kiwi and were travelling on to Ambrym Island to carry our damage assessments after Cyclone Lola. We stayed twice at Kaiviti Motel - and the owners and staff were wonderful - very accommodating and friendly. We didn't have a car but everything is in walking distance - the location is perfect. We had a 2 bedroom apartment with kitchen, and found it to be very clean and suited us well. We were either working or in the pool.

I was given a room on the ground floor with a kitchenette. The size of the room was great and the kitchenette very handy. It was very clean. Unfortunately the windows did not open, forcing you to pay extra $25 AUD a night for air con for a room that was $180 AUD. The screen door didn't have a key but could be locked only from the inside. No privacy, otherwise you have to keep the curtains closed all the time. The best thing about this hotel is it's location and it was very quiet. Very basic breakfast set up. Great hotel if you're not using the hotel during the day.

I travel a lot for work, and have stayed in a lot of budget motels. I thought this placed looked cute and quaint so booked my family in. The rooms were a bit run down and basic but that was to be expected. What really surprised me was the attitude from the white woman at reception, I’m guessing the owner or manager. She questioned me for asking for a couple more towels: why, what did I want them for, and in a really patronising tone told me the towels were changed at 10 for housekeeping. As hotel policy that’s fine, and had it been communicated in a polite and nice way I would have had no issue. But I honestly was floored that someone who worked in hospitality could have such a rude attitude to what must be a very common request from guests in a hotel with a tropical climate with a pool. After that I ended up checking my whole family out and moving to another hotel. There are nicer places to stay without rude and patronising staff

My last stay here was for 11 days. The accommodation is safe, clean and friendly. The ability to be able to walk to a nearby super market or to the market to get food to cook in the room was a plus point. I felt the laundry service was a bit dear but I guess its ok. The hotel owners are a nice couple. Very accomodating and understanding. The staff are as well. This was my 5th staying here from 2015. Thank you Kaiviti for the great service.

I got moved here from my resort due to the cyclones coming on March 1st & March 3rd. The owners are selfish and only care about making money. After the cyclones we had no power for three days and our rooms didn’t get cleaned. No new clean towels to offer or bed sheets (must have only had enough for each room and no spares at all) Had to ask for a mop to try mop our own room from the water flooding under the doors and the owner said “I don’t know where it is it’s floating around somewhere” same with toilet cleaner. even though we had no power for 3 days and no water for nearly 2 days the owners had no compassion and didn’t ask if we needed anything. This place doesn’t have coffee/tea/sugar in the rooms due to “supply issues” they say, yet they had coffee/tea available to purchase for 900VT for breakfast?? Just only care about the money. We couldn’t fly out back to Aus for a whole 7 nights more and we had to pay $1,100 Australian just for 7 nights even though we had no power for most of the time!!!! They had no backup generator as it “wasn’t worth it” the owner said!!! Not to mention we overheard the owner talking to one of the workers saying “what are you doing here I said I didn’t want to pay you today!” Appalled by what we were witnessing. Do not stay here.

A great place to stay at.