Sleep Inn & Suites Princeton I-77

we are now disputing the charges. The staff put us in a single bed room when we booked and were confirmed for a double. We asked to have it cancelled and the charges still appear on my card.

After watching us load the luggage cart with our bags, the clerk told us the elevator was out of order. Once we carried our bags all the way up to the 3rd floor, I heard and saw housekeeping using it despite it having an out of order sign on it. We came down early for the Continental breakfast only to find a poorly stocked mini refrigerator, an empty crockpot that once had gravy in it, the shelf for bagels, bread & biscuits depleted and one of the two wafflemakers in working order. We ended up eating dry cereal because the pitcher for milk was out & never replenished. On top up the elevator being out and the bad experience with breakfast there were several groups of kids that ran up and down the halls being loud and trying to get into rooms that their key didn't open. They also managed to burn something in a room microwave which had the whole 3rd floor smelling like body odor and smoke. To my knowledge none of their chaperones were approached about their behavior.

Staff friendly. Was disappointed when we went down to breakfast it was a mess with nothing left but eggs and a few pieces of bread. No coffee . I realize there was a ski club of youth, but we also paid for a room with breakfast. The condition of the area was terrible not kept clean with garbage on the service bar and tables.

The Conditioning unit was broken and no matter what I did was just pumping heat out. I finally had to unplug the unit in the middle of the night when it was about 80 in the room. Thankfully I figured out how to crack the window open. The breakfast was a mess, but I don't believe that was the staffs fault, it looked like a school group had just gone through and ransacked the place. It was too bad there was only 1 staff member trying to recover from a room full of people.

Cleanliness and size of the room was great. The tv remote didnt work well and there was alot of noise outside the room from other guests. Also, the included breakfast had very few choices and didnt appear appetizing so we ate breakfast somewhere else. Staff was friendly and courteous.

I liked the room which is most important to me, but the breakfast was below average.

Beds were small for a double bed. And very uncomfortable. Complementary breakfast, just means you pay more for room. And the food is awful. Some of the staff was kind. Most of the staff was friendly, but most was rude and hatfut

Breakfast was very limited. Couldn’t find an ice machine that worked. Our ice bucket was dirty. There was an odor in the halls. Employee at check in acted inconvenienced by our arrival.

The shower was clogged and almost overflowed. The fridge made weird noise. Room very clean. Beds and pillows very comfy. Check in staff not as friendly as would expect. Morning personnel very friendly.