Palace Pontedilegno Resort

piccolo appartamentino, adatto anche per 4 persone, spazi giusti e puliti, stanca calda e accogliente, dotata di tutto il necessario

Food was awful, staff were lazy room was dirty and falling apart , in games room no balls for pool table or football table , when eating dinner chef was staring us down and one positive I have about the place is the skiing part they were very helpful in telling us how to put on gear and the ski gear was good

Clean hotel, bar man was nice and most staff tried their best. However, the hotel director was very abrupt and rude to our group on several occasions. Locks on doors were broken when we arrived; these were eventually fixed 2 days later. There was a smashed TV in one room when we arrived, and broken shower doors in several rooms. Facilities are not what is advertised; there is a games room with a pool table, but the hotel staff were not permitted to give us the balls so we could play. This was also the case with the football table. We would not return to this hotel.

We went with a school. The skiiing was amazing. Resort is great. The hotel is decent but the management were aggressive and antagonistic. Wouldn’t recommend a school to go there. The food was ok. The breakfast offered a decent range. All that was good was soured by the behaviour of the manager

The breakfast was not available

Great value for your money, perfect for family and skiers. Only 15 minutes from Tonale ski tracks and 7 minutes from the Ponte di Legno center. Staff is super kind, Recommended

Stanza non pulita, appena sono arrivato ho trovato il letto rotto! Ho chiesto gentilmente di sistemarlo e mi hanno detto che era possibile solo il giorno dopo. Non ho dormito tutta la notte. Non mi hanno scontato nulla e nemmeno sono stati capaci di offrirmi un aperitivo per scusarsi.

Come ogni anno siamo tornati al Palace visto che siamo multiproprietari. Ci siamo trovati benissimo, molto pulito e sia il direttore che Barbara e tutto lo staff sempre a disposizione per qualsiasi esigenza. Unica nota da mio avviso è l’animazione che negli anni coinvolgeva i più bambini anche quest’anno era assente o si limitava a mettere musica serale, sicuramente da migliorare. Un ringraziamento a tutti al prossimo anno !!

Posto carino anche se necessiterebbe di ristrutturazione, pulizia buona, camere non organizzatissime, personale reception molto freddo e distaccato. in compenso servizio ristorazione ottimo, si mangia moto bene e al ristorante la signora Sandra coccola i clienti facendoli sentire a casa, così come i camerieri cordialissimi e gentilissimi oltre che instancabili e poi anche angolo bar Top con Flavio ottimo bar man ma anche persona cordiale e molto gentile