Overall we truly enjoyed our experience! When we first arrived we were put in a room with dirty lamp shades, walls and shower curtain. On day our third day I contacted customer service and explained our concerns. They immediately put us in a much cleaner and pleasant room, I wish I hadn't waited! The only other issue is that in order to get a chair on the beach or by the pool you have to get up early, like 6 am, and place your towel or you are likely not to get chairs. The food choices were good at the buffet and the specialty restaurants were very good. The staff were all pleasant! There was a small mall nearby but there wasn't much there. There were not many shopping opportunities unless you took a tour. That being said, for the most part you could find anything you might need on property. Also, bring plenty of dollars, we were there eight days brought $200 and should have brought more. The A** and the exchange process costs a service charge and isn't convenient but bringing enough money would elevate this issue.
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