Servatur Terrazamar Sun Suite

Recomendable

Excellent apar**ents stunning views of Puerto Rico Really helpful staff nothing too much Had a bad start to holiday left purse on plane receptionist helped phoning airport to arrange getting it back can’t thank him enough !!!! For a family holiday this place ticks all the boxes Lovely pool with lifeguard Pool bar Live entertainment Brilliant holiday can’t wait till next year winter sun 😎

Great holiday. Amazing views from balcony great location lovely restaurants and bars. Plenty of stuff to do. Can’t wait to rebook and come again. The apar**ent was kept clean and tidy. Massive balcony and plenty of space to sunbathe or just chill

Location wise perfect! Out back gate and right to restaurants souvenir shops and down to beach. Straight over to Mogan Mall for shopping and more restaurants. Also one of the biggest SPAR shops I’ve ever seen! Stayed 1/11 to 8/11 weather beautiful. Not too far from airport. Very warm greeting from man at reception ?Victor Who explained everything very clearly and was always very helpful throughout our stay. A few problems with aircon and hot water but these were addressed straight away. Beautiful balcony which was very large and had sun loungers plus table chairs and umbrella for shade. As some people say some of the rooms do look a bit ‘tired’ but they were always clean. Maybe a deep clean of some of the door frames would be good as ours had a lot of dirty marks on them. Only thing that was a bit annoying was a lifeguard listening to music on his phone which was not good when you were trying to read! Thank you for a relaxing stay 😃

Don't go if you need a late check out. No way. Rooms are dated now also. We've been coming for years slowly going downhill ☹️ reception staff need to make their minds up about rooms. Cleaners are ok though. Like I say late checkout no good to me if it's decided 10 mins before we have to leave the room.......

Think this was our 6th stay here as we come back time and time again. As always, room was great and had everything we wanted and terrace was fantastic with a lovely view. Service was friendly and great by all, especially Agustin who shared my love of Nemo and provided excellent, friendly service. :-) Pool area was good. Love the garden areas with cacti and beautiful flowers. On site bar, shop and food outlets all great. Now with air con and TV included so even better than precious visits.

We are just back from spending two weeks at Terrazamar our 6th time staying here. We booked a high floor and were allocated an apar**ent 605 on the sixth floor which was ideal. Great apar**ent with a large terrace which got the sun from 8.30am until 5.30pm and is furnished with sun beds, table and chairs. Water bottle in the fridge on arrival which was much appreciated. Safety deposit box in bedroom and shower gel is now provided. Great location, 5 -10 minutes walk to Morgan Mall shopping centre and 20 minutes to Puerto Rico beach, another 20 mins coastal path walk to Amadoras beach, well worth the walk. A drawback of the stay was the bottom gate to get in/out with room key is terrible, one day it works next day it doesn't and therefore no easy access to shopping centre which means a walk up/down a steep hill. Another drawback was guy comes round at 5 .45pm advising pool area will be closing at 6.00pm, on our previous stays it closed at 7.00pm. The website also says pool area is open until 7.00pm. Complex was clean, staff friendly, wouldn't hesitate to recommend it or return in the future especially if bottom gate is working and pool area is open until 7.00pm.

Another great stay, we stayed for 2 weeks and as usual we had no issues. The apar**ent was clean and comfortable. The staff are friendly helpful and really go out of their way to meet your needs. We will be returning in July and are looking forward to another great holiday.

This hotel is one of the best I've stayed in. So very friendly and helpful. WiFi is the best I've found in a hotel, easy to watch Netflix on a laptop if needed. Learn the lifts and you don't need to use any steps, all the way from the main road to the top floor. I would like to see where the beds can be fasten together to stop them parting if needed. The hotel is full of people who always return to this hotel and next year I will be another one.