A/C wasn’t working, 25°C at night, waited five hours for it to be looked at (didn’t want to waste a day at the beach). Finally went to front desk & staff very dismissive. Said it would be 5 minutes more, etc. Just an attempted brush off. Had to get VERY assertive, finally moved us to another room.
Asked for bath towels twice never received.
Room keys don’t always work, gym serviceable but not what pics show. Gym keys you must get at spa and leave ID. (Bit odd).
Beach serving staff AMAZING!!!
Beach area very small and crowded where loungers are, so spent all our time on the sand just outside of ropes. Still a lovely view and great service.
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