Quality Inn Easton

This was THE WORST experience I have had a hotel. It started when checking in and the person kept calling me “Jessica” which I’m assuming means trying to check me in under the wrong reservation. Our first room was DISGUSTING (photos included), our second room had bed bugs and broken lamps, then our third room had broken drapes. The stairs to our third room had beer bottles on the landing, and in general the entire place was just broken, gross, or infested. In the morning one of the front desk staff came to my door super early to “Apologize in person” and explained there is new management and previous management didn’t upkeep the hotel. Clearly. I have spoken with the general manager and she refused to refund me because I “stayed the length of reservation.” She didn’t even apologize for my experience, and tried to claim the bed bugs were fleas (because I traveled with my dogs.)

My stay was very nice staff is outstanding and pleasant will recommend to everyone

I stay here this weekend every year for the Waterfowl Festival. last year was not good due toremodeling. i was expecting a lot more this year but still in that process. No hand towels were ever left in our room. The air condition/heater did not work well. The hanging bar for clothes was held up bu packing tape. The hotel was clean and the beds are comfortable.

Very dated and runned down. Staff was friendly and room was clean.

The room was spacious but peeling paint on ceiling, peeling inside shade on lamp, unpainted repairs in bathroom left a messy feeling. On highway so noise should have been expected but it is noisy. Was put in a handicapped room (not requested) and so did not feel right in parking in the space outside my door, moved my car farther out. Staff, though, were VERY friendly. I was concerned about getting out of parking lot going east rather than west on 50 but it proved to be no problem.

The few employees working there are excellent, doing a great job despite probably being underpaid and overworked! Give them a raise at least

Hotel stay was decent. The room was okay. needed to be updated. The stairs and walk ways really needed some attention. Hotel was also very pricey!

I appreciate an Honest review, I believe most people want to know the truth. This hotel should honestly be taken off of Travelocities website. The hotel is unsafe! We booked one night and we were told that the Website over booked them and that they would not be honoring the reservation for a king size room. the did however offer us 2 double bed room. The lobby is smelly and old, but that wasn't even the worse part. Our room was old and it looked as though they were starting to remodel but stopped in the middle. The tub/shower was moldy and tub was peeling. The smell in the room was so strong, maybe bug spray or something like a cleaner not really sure, but we could hardly breath!!!! the ceiling was wavy and looked like it was about to fall in. Maybe the smell was possible MOLD? I could find an outlet to plug my phone in so I pulled out the night stand and found something indescribable a pile of jelly like substance under there. Please don't take your Loved ones to this hotel!

This hotel was very clean with a few updates. Staff was terrific and the breakfast was outstanding.