Swiss-Belsuites Pounamu Queenstown

У нас был люкс с 2 спальнями и 2 ванными комнатами. Там было все, что нужно для семьи. Телевизор в каждой комнате и гостиной. Хорошо оборудованная стирально-сушильная машина Bosch, гладильная машина, сушилка и т. д., а кухня полностью оборудована посудомоечной машиной, духовкой, плитой и даже сушильной машиной. Кофейные капсулы пополняются ежедневно для приготовления кофе Nespresso. Чувствует себя как дома. Нам было комфортно и тепло, и мы с удовольствием остановимся здесь снова. Зона отдыха на открытом воздухе хороша для свежего альпийского воздуха. Обозначенная парковка за дверью.

The stay has been a great experience. The apartment is well equipped and has a superb view.

The room type is not the same as presented pictures. Our room looks like motel with no view.

The reception girl is such a mean racist!!! Impolite , impatient and unhelpful!!! As for the Hygienic conditions, the house keeping is lazy and dirty! Never book again and never recommend!

Good experience

We booked this suite for new year eve for a family of 4+1 and was so disappointed with the room. The cutleries were dirty, the bathroom smells, the toilet wasn’t working well and there is no air-condition. They only offered 2 fans for summer. We went with breakfast option and was shocked to know that it’s continental breakfast instead of buffet, should have read throughly before I booked the room. That said, the fruits provided were too ripe and doesn’t look fresh. We asked for baby cot and was told that there is no more room service. We paid SGD 1.2K for a night and it’s the worst stay we have ever experienced. Definitely not a 4-5 star apartment as they advertised as the suite was located within a building where there are other apartment owners living within.

I cannot see the full lake view from my lake view room. Make sure you communicate well before arrival to ensure you got a real lake view room

The room is nice and clean. The only thing is the location is abit far from the towncentre and the walk requires crossing some roadworks, heavy and fast traffic especially in the early hours and a slope up and down where our room is located. Also, trip.com stated chinese breakfast, which we paid extra for, but we were given one breakfast basket on checkin for all 3 nights of our stay, though we were told to call for more if we had finished. However, when we called on 3rd day for more bread in the mornings, we were given frozen rock hard bread which was a real letdown.

Good place to stay but not impress with cleaning. Sheets weren’t cleaned , bathroom wasn’t cleaned. Great view if you staying in a room with balcony.