La Tour Hassan Palace

Отзывы об отеле La Tour Hassan Palace

La Tour Hassan Palace

26 B.P. 14 Av. Chellah, Quartier Hassan, Rabat, Rabat-Sale-Kenitra, 10000, MoroccoПолная информацию об отеле
La Tour Hassan Palace
La Tour Hassan PalaceLa Tour Hassan PalaceLa Tour Hassan Palace
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1 ночь

Честные отзывы об отеле La Tour Hassan Palace от реальных посетителей

8.1/10
Очень хорошо
Отзывов: 78
Честные отзывы
Местоположение8.1
Удобства8.1
Сервис8.1
Чистота8.2
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Все отзывы(78)
Положительные отзывы(43)
Отзывы с фото/видео(4)
Отрицательные отзывы(2)
Гость
Дата заезда сент. 2024 г.
Бизнес-путешественник
Отзывов: 3
2.0/10
Дата отзыва 7 окт. 2024 г.
Очень плохо! ! Мы составили для гостей весь маршрут, но вдруг нам сообщают, что свободных номеров нет, и нас просят переехать в другой отель? ? ! ! Менеджер отеля даже оправдывался, говоря, что я пытался связаться с вами за день, но вы нас выселили без нашего согласия. Это меня очень разозлило! ! Хотя отель, в который мы переехали, был нормальным, это было очень неловко и оставило у гостей очень плохое впечатление. Это было слишком. Они не смогли даже сделать такую ​​элементарную координацию. Я не рекомендую его для деловых поездок.
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Aaron657
Улучшенный номер с 2 односпальными кроватями и видом на город
Дата заезда июня 2023 г.
Бизнес-путешественник
Отзывов: 29
10/10
Превосходно
Дата отзыва 2 авг. 2023 г.
Китайцы не лгут китайцам. Это относительно хороший отель, в котором я останавливался в Рабате. Цена немного выше, и это хорошее соотношение цены и качества.
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Анонимный пользователь
Дата заезда авг. 2023 г.
Бизнес-путешественник
Отзывов: 12
8.5/10
Очень хорошо
Дата отзыва 10 дек. 2023 г.
Отель дворцового типа, номер маловат, при заселении на стойке регистрации нужно платить налог.
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Brian
Дата заезда нояб. 2022 г.
Пара
Отзывов: 1
10/10
Превосходно
Дата отзыва 1 янв. 2023 г.
Огромный внутренний дворик и сад замечательные, много места — приятное отличие от риадов и медины. Номера очень маленькие для 5* в современной части Марокко. Ближайший 5* к медине/центру города. Завтрак был слишком дорогим — двадцать пять евро с человека, и на самом деле не соответствовал 5*.
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SHEK JUDY
Дата заезда нояб. 2024 г.
Пара
Отзывов: 4
10/10
Превосходно
Дата отзыва 26 дек. 2024 г.
The restaurant served good food with high quality service.  The waiter recommended me the tea which was thoughtfully written on a paper for me.  The environment of the restaurant was excellent.
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mandeeprestless
Дата заезда февр. 2025 г.
Поездка с друзьями
10/10
Превосходно
Дата отзыва 28 мар. 2025 г.
When you are in Morroco you need to experience the heritage properties. Hassan Palace is a mix of traditional and Morden architecture which gives you feeling of being royal. From concierge to restaurants every staff is courteous and very well trained. I would like to mention Ms Dikra Rizkallah and Mr Mouad El Moussaoui who were exceptional at the check in. Group of 40 people checked in less than 5 minuets. Everything was ready and rooms all set before we reached. Rooms are very nice with updated furniture. Overall experience - Excellent!
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Ответ от объекта размещения: Dear Guest, Thank you for your kind words and for taking the time to share your experience. We are pleased to know that the blend of tradition and modernity, as well as the efficiency and courtesy of our team, made your stay enjoyable. It is always our goal to ensure a seamless and comfortable experience for all our guests. We hope to have the pleasure of welcoming you again soon. Warm regards, The Tour Hassan Palace Team
Lebneniyeh
Дата заезда февр. 2025 г.
Бизнес-путешественник
8.0/10
Очень хорошо
Дата отзыва 1 мар. 2025 г.
A good place to be. You can request what is missing in room example slippers. The towels are clean but seem old. The baignoire needs a step to go down as it is too high. They dont offer fruit or biscuits only one small bottle of water. A kettle and one tupe of tea and some coffee.WC is big with a bidet. The shower gel is good. I felt shampoo is not high end. My room was without a view but was large. Litery is ok. Concierge adil is nice. He can get you a map. They do exchange dollars and euros in hotel. The taxi to airport is too expensive. 500 MAD for a 15 min in rabat. Dont take the taxi with hotel it s too expensive. Take an In Drive or something similar for half the price . Hotel is next to old city ( 5 min walking)
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6/10
Ответ от объекта размещения: Dear Guest, Thank you for sharing your detailed feedback. We’re pleased to hear that you appreciated the location, amenities, and service provided by our team. We have noted your suggestions regarding room features and pricing, particularly concerning transportation. Your comments are valuable and will help us improve the overall guest experience. We hope to have the opportunity to welcome you again for a more seamless stay. Warm regards, The Tour Hassan Palace Team
Гость
Дата заезда июля 2025 г.
Семья
10/10
Превосходно
Дата отзыва 17 авг. 2025 г.
Our stay at La Tour Hassan Palace was excellent. Beautiful hotel and everything is nearby. The staff is very kind and the rooms are clean. We will definitely come back.
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Гость
Дата заезда июня 2025 г.
Другое
10/10
Превосходно
Дата отзыва 11 июля 2025 г.
The hotel is beautiful and very well located, close to the Medina and several museums. The room was specious and clean. Mr Adil Chebihi, the Head Concierge is very kind and helpful. His hospitality is unmatched!
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Peter L
Дата заезда апр. 2025 г.
Пара
8.0/10
Очень хорошо
Дата отзыва 21 мая 2025 г.
We spent three nights including two with a tour. The room was small, but the bed was excellent as was the lighting. The bathroom was very small and the shower was in the tub. The room was nicely decorated and the breakfast was excellent. The location was good for seeing the tourist sites of rabat.
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Ответ от объекта размещения: Dear Guest, Thank you for your kind feedback. We're glad to hear you enjoyed your stay, especially the comfort of the bed, room décor, and the quality of breakfast. It's also great to know our location served you well for exploring Rabat. We hope to welcome you again on your next visit. Best regards, The La Tour Hassan Palace Team
SineadDublinIreland7
Дата заезда мар. 2025 г.
Семья
8.0/10
Очень хорошо
Дата отзыва 21 апр. 2025 г.
Really good location, within walking distance of the Medina, the Kasbah, Tour Hassan etc. The hotel staff were all very nice but not very well trained. We asked about the possibility of getting a tour guide to do a walking tour of the city and we were handed a map, to do our own walk! A woman phoned our room from reception, to see if everything was ok but hung up when she couldn’t understand us! Our room seemed to be only set up for one person, with one glass and one coffee cup (but they did bring us another cup when we mentioned it). Beds are extremely comfortable, and the shower is excellent. The food and drinks we had at the hotel were very expensive (e.g., a local bottle of white wine was 550 MAD here and we got the exact same bottle at another luxury hotel in Salé for 330 MAD), so I would not advise eating here. Nespresso machine in the bedroom was great to have. We bought extra coffee capsules in the nearby Carrefour supermarket. Pool area is very pleasant, but you have to go into the hotel to order a coffee (the French restaurant right beside the pool didn’t offer any service). We asked hotel staff to help us order a taxi to get to the airport when we were leaving; they got us a really old car that started to break down a few minutes away from the hotel (and we had to jump into another taxi).
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Ответ от объекта размещения: Dear Guest, Thank you sincerely for taking the time to share your experience with such detail and honesty. We’re pleased to hear you enjoyed our central location, the comfort of your bed, the Nespresso amenities, and the relaxing poolside ambiance. These are all elements we’re proud to offer, and we’re delighted they added to your stay That said, we are truly sorry to read that certain aspects of your visit fell short of expectations — especially regarding service and responsiveness. Your comments about the walking tour, the communication challenges, and the inconsistencies in room setup and assistance have been shared with our teams. They highlight very specific areas where we must do better — and will. As for pricing, we understand your concern. While we strive to offer premium products and service, we always aim to align our value with guest satisfaction, and your feedback is a valuable benchmark for us moving forward. We deeply appreciate your constructive insights, which help us grow and improve. We hope to have the opportunity to welcome you back. Warm regards, The Tour Hassan Palace Team
betteskid
Дата заезда мар. 2025 г.
Пара
8.0/10
Очень хорошо
Дата отзыва 4 апр. 2025 г.
We spent two nights here while visiting Rabat. The hotel is located near restaurants and some shopping but a cab is needed to visit some of the things you would like to see in Rabat. The included breakfast was quite good but the internet (at least in our room) was not very reliable. The staff were accommodating and everything was clean.
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Ответ от объекта размещения: Dear Guest, Thank you for choosing La Tour Hassan Palace for your stay in Rabat, and for sharing your impressions with us. We’re glad to hear you enjoyed the comfort of our location, the quality of our breakfast, and the attentiveness of our team — your satisfaction is our greatest reward. We do, however, regret the inconvenience you experienced with the internet connection in your room. Please know that our technical team has been informed and is working to improve this aspect to ensure a seamless experience for all our guests. We hope to welcome you back soon for a longer and even more enjoyable stay in the heart of Rabat. Warm regards, The Tour Hassan Palace Team
Гость
Дата заезда янв. 2025 г.
Другое
10/10
Превосходно
Дата отзыва 27 февр. 2025 г.
Beautiful hotel build over 100 years ago in Moor architecture style, conveniently located close to the center of Rabat. Luxurious and contemporary at the same time. Beautiful garden gives the impression of a separate world in which you can enjoy having meal or coffee or just enjoying the view and the sun. The buffet breakfast is not only rich in variety and quality but gives the guests opportunity to try some of the jewels of Moroccan cuisine and take the colours and flavours carved in their memory. The hotel staff is kind, polite and always near if you need help.
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Гость
Дата заезда янв. 2025 г.
Пара
8.0/10
Очень хорошо
Дата отзыва 27 февр. 2025 г.
Lovely hotel and introduction to all of amazing Morocco. Beautiful architecture and located for easy walking to markets, waterfront and restaurants.
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Ответ от объекта размещения: Dear Guest, Thank you for your kind feedback. We're delighted that you enjoyed the architecture and convenient location of the hotel, offering a great start to your journey through Morocco. We hope to welcome you again on a future visit to Rabat. Warm regards, The Tour Hassan Palace Team
Гость
Дата заезда дек. 2024 г.
Бизнес-путешественник
10/10
Превосходно
Дата отзыва 13 янв. 2025 г.
Excellent!!! The chicest, nicest hotel. Check in was seamless, the staff are so responsive and polite, the hotel is gorgeous. We held a training for four days and it was superb. The staff set things up and organized the conference center in such a fashion that there were zero issues: IT, refreshments, layout, cleanliness. The entire experience was top of the line. I will recommend this hotel to all visiting Rabat, and will be sure to stay again.
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