Home2 Suites by Hilton Raleigh State Arena

The good: Easy access off of I40, convenient to PNC Arena, close to dining and shopping. Clean rooms, great staff! The not so good: Mattress was very hard, pillows are WAY too soft! That said this was our second stay at this property in less than six months and we will definitely return again. Highly recommend, especially for events at PNC,

Great welcome and check-in. Quiet night on super comfortable beds! Really nice layout too room, very spacious!

The hotel is nice and new. The rooms have lots of space and the beds were comfortable. We wish there was an indoor pool instead of outdoor. The breakfast was ok, nothing special.

******* wouldn’t let me cancel this reservation after the system inputted it incorrectly

The building was nice, everything else was terrible. Service was poor, hospitality was zero, no one was available to take care of any complaints and concerns.

The building was nice. Everything else was terrible, amenities, service, and hospitality were zero. Will never stay there, nor will recommend to anyone.

Nice stay. Great location. Would give higher stars if the hot water was hotter in the shower and the house keeping staff would at least give us till 11am checkout time before knocking on the door asking us what are we checking out.

When we arrived the property was very appealing. The room seemed clean when we entered. The floor had not been vacuumed, dirty dishes in the dishwasher. And our baby had picked up a toenail and had it in her mouth, I admittedly ask for a vacuum and did our floor and dishwasher tabs. The staff was very nice and the morning breakfast attendant was amazing.

Checkin was a 0 to 1 star, to be completely truthful. We arrived at 11:45pm and the front desk clerk could not figure out how to make a room key. After suggesting that we use a house-cleaning service generic key just to get in so we could sleep, she said that housekeeping was gone for the day. That wasn’t the point- we just wanted to use a generic key and get in! She rang her manager and after the manager suggested the same, she brought us to the room with one of the generic keys, which did not work. Ugh. After multiple tries, and multiple keys, we finally got into our room at 12:45pm.