Northern Comfort Apartments

It was good to stay for our last day as it's quite close to the bus station to airport. As there's fully equipped kitchen, we could be able to cook our own food which made us feel even better. Lastly, Bonus is right beside so it was cooool! Just one thing is that I had hard time looking for the entrance but unless that, it was good stay.

可以自己做飯 這個價格在冰島很可以了 性價比高 離pickup點近 推薦

I am writing to express my deep disappointment with the hotel's inflexible refund policy. Despite unforeseen circumstances necessitating the cancellation of my reservation, the hotel failed to display any understanding or flexibility. My attempt to seek a refund due to a potential volcanic eruption and associated travel risks was met with resistance. The lack of empathy and consideration for the unique circumstances surrounding my cancellation request is quite a disgrace. I requested even for a partial refund since there will be no occupancy, but they simply refused. The hotel's unwillingness to accommodate a refund in this exceptional situation reflects poorly on its customer service. I expected more understanding and flexibility, especially when faced with events beyond anyone's control. This experience has left me dissatisfied and hesitant to consider the hotel for future stays. I urge the management to reconsider their policies and adopt a more customer-centric approach.

Booked a room a week prior to arrival and asked if a child’s cot would be available - told that I should remind them 24 hrs before but it shouldn’t be a problem. Reminded them and they said no problem, let the cleaning crew know. A few hours later, and just before departure the owner wrote to say no kids allowed? Nowhere was this written, and I had made the request a week before. Now I am left traveling with a 4 yr old with nowhere to go to rest upon arrival - had booked the day before arrival to ensure early access as well. garbage people.

Really nice, clean and comfortable apartment and the perfect base for a couple to explore Reykjavik. It’s warm and cosy with a supermarket nearby so you can easily stock up on groceries. It’s quite compact but there’s enough space to chill and prepare a simple meal.