Mandarin Oriental Al Faisaliah, Riyadh

The hôtel is located in riyad very nice hôtel ,I love the service and facilities that it provide very cleans and nice foods .the hotel is located near to market and center of city very beautiful I love it ,I recommend to visit .

Good food

這次訂房因為是在中阿論壇期間，房價真的很高…可能單價比較貴稱得房間沒那麼值，並未到期待值以上。當然酒店本身是好的

It was amazing! The highlight of the stay was Riyaz in the lobby… amazing amazing amazing amazing service… he was soooo hospitable to me and my friend…thank you so much! Will definitely come back… we really appreciate him… the Italian restaurant is also very good…

Where do I Begin!! Welcoming energy from the Valet Team, and some familar faces which is always nice as a retrun guest. Check in was smooth and effortless. The rooms are immaculate with touch pad integrated tech through out the room. Opening the curtaing with the tv remote or ipad was certainly convinviet. The Breakfast Buffett was one of the best I ever have experienced! The staff there works very well together from the Hostess to the Chefs everything fresh and tasty. Connected to Al Faisaliah mall which was helpful. The Gym is very small and quite dated, however it has everything you need inculding steam/sauna and cold plunge, plus it closes at 1am. Traffic in the area is the worst!! However if you can navigate you schedule accordinlgy in may go unoticed.

Have stayed quite a few times and really enjoyed it (hence the returns; what’s not to like about a Mandarin Oriental). This one probably would have been similar apart from the very poor start leaving a very bad taste. Had twin room booked. Received email that morning asking if I still want it - yes as travelling with 14 year old daughter (am male). Response “well noted”. Arrived (midnight after flight from UK) to be told that booking is for king and no trace of a booking for twin. Confusion when shown email exchange from that very morning with further denials. Told that nothing can be done = Stand-off and request for manager … he said he was. After escalating voices … room found on suites side … clearly lazy, hoping to fob me off / thought sharing bed with daughter ok rather than make any effort to sort out. Much fuss about this being an upgrade … it’s really not. Old suite rooms vs. new in hotel with more bedroom space / walkin wardrobe etc. Extra lounge space in suite, but we never used - would have far preferred hotel / very much a downgrade in my view… though clearly still a very nice room. We also had to walk back to hotel area for breakfast each day in the rain (novelty as it is for Saudi) - “upgrade” was for room only. Given the similar breakfasts, this was just petty and pretentious. To be fair … if you don’t meet a lost circus clown pretending to be a manager at checkin, you’ll love it…

We went to Alfaisaliyah today to celebrate our friend's birthday. Five stars all the way! We had an amazing experience, and exceeded my expectations. The service, the food and the overall experience was outstanding. The staffs are polite and accomodating especially Shamir and Arshad. We will definitely them to everyone. ❤️

Great hotel and great location. Arrived during the future hospitality summit. Had a great stay. Hotel is convenient and location is great with great services and staff. Everyone was warm from A to Z and truly represented the warmth of the Saudi hospitality. MO does well wherever they are. Keep the great work!

I was in Saudi at first time and was lucky to stay at this property Was really impressed from the moment when the transportation picked us from the airport and dropped us back So, professional team , friendly , anticipated all requirements Great housekeeping standard and food quality I will definitely back and recommend this hotel to my friends Well done !