Comfort Suites Inn at Ridgewood Farm

Per usual, the stay was great & I will likely be back. Though sometimes it would be nicer to have better prices.

Staff was very friendly and helpful. Not happy about the back to back charges, and long authorization holds.

It’s a nice hotel with a nice staff. But the property is in disrepair. The icemaker on the second floor has been broken for months and the equipment in the exercise room has been nonfunctional for more than a year! The TVs cable is hard to manage and old technology. The hotel needs updating badly!!

Our room was not vacuumed! We also booked a suite for 6 people, there was no linen for the pullout couch and towels for 4. They did bring linen right away but didn’t vacuum until late morning the next day. The breakfast was very good and honestly I feel the biggest problem was short staff.

I enjoyed the stay. Great staff. Just wish there was more light on the sides and the rear.

When booking I requested an accessibility room. They informed me upon arriving they only had one room and that it was booked for the duration of my stay.The room that we were assigned had a step in tub and a very low toilet. Both my sister and I have knee issues and the room was not conducive to our issues. They tried to find a taller toilet but it only had one bed which was not happening.They brought a walker and a stool for the tub but neither helped. It took two days to get another box of tissues and a basket for the coffee maker. If we had known there was no handicap room we could have made a different choice.

We never once had anyone come in and clean our room, despite policy stating you had to request it UNLESS you stayed longer than 3 nights in which after the 3rd night the room would be cleaned. We stayed for 4 nights and never ONCE did anyone come in and clean. I had to keep track of my own trash AND had to remove my own linens and towels. The day I left they had JUST taken the towels and such but left the linens and trash sitting there. And I have a 16 month old so it’s HARD to keep her happy when she can barely run around because trash is piling up in grocery bags.

Comfortable. Breakfast great! If elevator floor and bathroom floor were cleaner, it could make me feel more comfortable

The receptionist was friendly but the room floor was very dirty. We saw old garbage on the floor.