The Ruby Hotel

I arrived at 1230a, exhausted from a late day of travel. The front lobby was locked up and dark. I called the main number and it promoted me to “text this number for after hour check in”. I texted over and over for 45 minutes and nobody answered. I ended up getting a room nearby. When I woke up, there was still no reply and they haven’t replied still. What kind of horrible place is this?!?

Clean and good vibes! Simple but refreshing and a great one night stay! Bar and restaurant on site and not a bad thing to say.

This properties at an excellent location. The property design and facilities are nice. The properties a bit dated. The hot water failed so we’re unable to take hot showers. The facility was unresponsive and dealing with this issue, and they still have not responded to my request for conversations with management

No elevator to bring luggage upstairs, dirty cup in room, patio door lock was broken, bugs were swarming the patio, shower didn't get hot enough to take a shower. Not a good experience and definitely didn't feel like a 4 star hotel. Will not be back.

We found this quaint little boutique hotel to be very romantic. It was too cold to enjoy the pool but the small on-site bar and grill made up for it with the midcentury modern decor and the live jazz music. A perfect weekend getaway spot for couples.

We really enjoyed our stay at the Ruby! It’s such a quiet hotel with beautiful views of the river. The trees were changing color and we had so many good bird sightings! It’s in a quiet spot but super walkable to the little square and super close to hopping back on 35. We would for sure stay here again!

The Ruby was a refreshing change from your typical hotel options available in a smaller city. Its charming property, impeccably clean rooms, and friendly staff create an experience above and beyond what you'd ever receive in a chain hotel and for the exact same price. Should I have the occasion to visit Round Rock again, I wouldn't think twice about where to stay!

I stayed in one of the corner suites which was very lovely. Everything was really nicely appointed with great decor. Sheets were very nice and comfortable. The restaurant bar serves great food and drinks. And each night I was there they had live music which was great. Also all the front desk receptionists were very nice and helpful. The gym was clean and well equipped with everything you might need and the pool was nice and refreshing. My only complaint was that the shower never got completely hot and it took a very long time to warm up. I said something the first night and they sent someone to fix it. That improved the water pressure (which had also been low) but the temp continued to be only a notch or two above lukewarm.

Very happy we chose to stay at The Ruby and not in a hotel in Austin. It was amazing to be right on the creek and watching nature doing its thing everyday. Quiet neighbourhood to walk and run around. We aren’t City people so enjoyed the mid century vibes and more rural location of this hotel, yet it had a cool little town and Austin was only a 20 minute drive. A super chill and cool stay.