Scores Hotel

Visited 6th Aug.. room was ready but housekeeping was still on at 6pm that evening..rooms are antiquated and in need of upgrade...beds comfy with nice linen..lovely fluffy towels..housekeeping fine for a worn out room.£259 bed and breakfast..breakfast was nice but the availability on continental was sp**** and poor.. staff were nice. Location good. Over priced hotel..I won't return...

Stayed here for a night with my partner. Hotel is due to have a refurb soon and the staff are upfront with this and we know we are in St Andrews so we were surprised with the reasonable price compared to the other bigger venues The staff make the place, lovely welcome from reception with an offer to help with luggage and food in the bar was delicious along with great service. Looking forward to returning when it is all done up.

The location can’t be beat, you are steps from the old course and a short walk to restaurants and shops. The people are kind and helpful. That said, it’s very old and in need of renovation. The interior is quite dated and very well used. If this doesn’t bother you, go ahead and book it. If you’re looking for a high-end experience, look elsewhere.

We stayed at the hotel last week and had the most amazing experience. We love visiting St Andrews so were really pleased to hear that the Scores Hotel has reopened. The staff were amazing, very friendly and the service and food served was fantastic and delicious. The Hotel Manager couldn't have been more helpful during our stay. The rooms were super clean which is really important especially post Covid. We are looking forward to returning in the New Year.

Quite a fantastic hotel, stayed for a few nights at the start of September whist traveling around Scotland. Staff were 10/10 especially Matthew massive help with helping me with my bags to the room on the 3rd floor, food was amazing, rooms and view were fantastic, nice comfy bed and a very spacious room. Was told is due a refurbishment with in the coming months will 1000% be back asap.

I feel sad writing this as the scores is a big old hotel but it was appalling. The room cost £240 a night and honestly £50 would have been too much.the staff and cleaners were a credit but fighting a losing battle. The room was tiny and looked like it has not been updated since the 1980’s paint peeling, holes in the walls like there had been a fist fight .the tv did not work the double bed was not much bigger than a single the bath surround was rotting ,the light were flickering in the lift like a horror movie. Pictures from a charity shop adorned the walls. All this for £240 a night . I feel sorry for the staff who were clearly trying in truth the place wants condemning. We have been to St. Andrews many times but never will we go to this hotel again. We never complained as when we tried to check out we could not find a single member of staff

The room was not as advertised, we booked a King Double and got a twin.when we complained the receptionist lied and told me the room was two doubles like all the other rooms I couldnt get hold of reception so i emailed the reception and got a reply after we had left. The room was very dated, toilet roll holder broken and missing, hole in settee, the cleaner had left dirty cleaning equipment in the bathroom, the toilet seat didnt match the bathroom The room was very dated and requires a full refurbishment. The receptionist was never on duty and a ring of the bell brought nobody maybe they were avoiding me due to my complaint Breakfast, again we had to wait till an unkempt individual who looked like he had been dragged off the street came and offered us a table, no warm welcome and the food was less than what you would expect from an hotel of this standard On check out nobody at reception again we left our key and went. Only stop here if you are desperate

Stopped for 2 nights , Yes it is getting a refurbishment in October but we had a nice sea view room and the staff were so friendly, especially the young lady on reception, it is a one minute walk to the first tee on the old course , you can have some great walks around the course and also the beach is fantastic. ( chariots of fire 🔥) was filmed on it . Pity I was paying nearly £7 a pint in the local pubs/ restaurants.

Very disappointed with this very run down hotel. The price above my budget and never ever stayed in a hotel this run down and such poor service. It is very apparent there is not enough staff. We waited 50 mins for our breakfast that was after searching for a member of staff for at least 10 to 15 mins to take our order. We arrived at the hotel to be told our room was not ready at 3pm could we come back. Lots of people complaining at reception as lots of rooms not ready. We got to the room eventually to find it in a very poor state. A lick of paint would have made all the difference. We had teabags but no kettle no cups. Not even a glass in the bathroom. No air condition in this heat. Promised a fan that never arrived. No gift of gin which was promised in the price. Tried to report all above to reception many times but nobody ever there. No phone in room to call reception.