Ommaroo Hotel

Ommaroo is right on the sea front about 10 minutes walk into the St Helier but the excellent bus service stops close by, Staff are very friendly and breakfast was lovely, Room was good and would definitely go there again

Enjoyed our few days stay very much. The staff were extremely friendly at Ommeroo Hotel and also very helpful with questions asked about places to visit. The room was very comfortable and very clean. I would very highly recommend

The issue was there was a wedding (names on request), there was a very noisy party that went on until around 01:00.

It is situated just outside St Helier which is a 15 minute stroll or a 5 minute bus ride on a very regular bus service. Staff in the hotel were extremely helpful. Continental breakfast turned out to be a hot/cold buffet breakfast which was delicious. Hotel facilities were really good. We had our Sunday evening meal in the restaurant (roast beef and Yorkshire pudding with trimmings) which was gorgeous; the gravy was so meaty and tasty. Rooms were serviced each day and housekeeping staff were very accommodating. Our experience was very positive and I look forward to returning.

Hotel was nice, great location. Car park is round the back of the building and £10 per night.

My family and I had two family rooms - one was bigger than the other, but both good rooms. The rooms were immaculately clean and the bathrooms were nice. We really liked the convenience of the bus stops outside, and the location on the beach with the lovely lido too - fantastic spot. And the staff we met were truly lovely, friendly people (the blonde woman who worked at breakfast and at the bar was fab!). Breakfast was excellent with plenty of hot and cold options. My family also got good use of the small heated pool. Beds were comfy too. The one thing that upset me was on our last full day. We went out in the morning and came back to our rooms around 3pm. The door to my room was kept ajar slightly by a cleaning cloth wedging it open - I assume that a cleaner meant to come back to finish the room. However, they didn't, and basically left my room unlocked and open for god knows how long. Nothing was taken, but it really was upsetting and worrying - a careless thing for a cleaner to do. The front desk staff could only say sorry and said they would tell the head of housekeeping. It dented the impression of what was otherwise a perfect stay, and I have to believe it was a one-off situation.

We were very happy with this choice of hotel, the staff were friendly and helpful, it was clean, there was a good breakfast selection and whilst there was a good choice of food on the menu the bistro menu had about 8 main choices and kids 5-6 choices, the main dining area had 3 starter, main & dessert choices but only ate there once as the choices weren't always our liking. The pool was small and water chilly, although it suggested a heated pool. It was opposite a nice clean and lifeguarded beach / natural lido. Overall a great holiday and would choose to stay there again.

Comfortable hotel. Staff excellent made us feel very comfortable and welcome

Good hotel with excellent staff. We had dinner one night, and food was lovely. Only problem we had was no hot water on our first morning, unable to have a hot shower, which was far from ideal. Was fixed during the day.