Hyatt Regency St Louis at the Arch

Location = Great for the Arch Cleanliness = 6-day stay, but the room was only serviced 3 times, requiring us to flag down a room attendant so we could have clean towels, Sheets were only changed 1 time, and the bed was just remade. Also, there was a basketball-sized spot on the headboard that was worn through the leather into the padding. This can't be cleaned correctly and everyone's head touches it. Gross. Restaurants = convenient enough and you are charged for that convenience. Parking = Be Aware $48 per night valet, $32 self-park, offsite options, $20 per night with a couple of blocks walk. Overall = Taking parking into account if you can get this for $75 a night for a king room it's good, if not there are other better options for your money.

Room was not ready when promised. Parking was $37 per night. No other place to park. Room was nice, clean, large, housekeeping folks were great. Pleasant stay.

Once I arrived the receptionist was very welcoming and informative. Check in and check about was fast an easy. I also had no problem with the room I booked. The view of the arch and courthouse was breathtaking. As for the hotel room and hotel itself was beautiful. I have no complaints and had a great stay.

My stay was very good , only issues I would say we had was the price of vallet parking , self parking was full and didn’t have another option at the hotel. But other than that the hotel and room was very nice . The staff was very friendly as well .

Good location and the room was nice. Service not the best. Lots of street noise, which is not the hotel’s fault - just throwing it out there for those looking for quiet. I’d probably try somewhere else on another trip to STL.

Staff was very courteous throughout my stay. Only issue was the toilet in my room didn’t flush. Maintenance took care of the issue once I reported it.

Checked in late last night and the front desk employee was very nice and made sure we had everything we needed. The vending machine and ice machine did not work on our floor and my bank account was charged twice for the pop machine.

The water was cold when showering, and the lobby/breakfast restaurant was so cold that we opted to eat elsewhere, instead of at the hotel

The restaurants within the hotel was good. The steakhouse was really good. There really was not many things to walk to around the hotel. The hotel itself is nice. Very convenient to see the arch. Going to a baseball game not very talkative. It be a good place to go if you’re going to a baseball game.