Best Western Plus Executive Inn

Room was clean & comfortable. A little dated as the ceilings and walls had cracks & patches. Amenities were adequate. Breakfast was good with lots of cold or hot options. Coffee was fresh brewed. My only complaint was the temperature of the room. Seems like it was set at 68 degrees without the ability to adjust to make it warmer. Call to the front desk to request a different room which was taken care of quickly. The heater in that room was a chilly 64 degrees which also didn’t allow for adjus**ent. Even changing it from power-save to heat did not resolve the issue. It was a cold, long nights sleep. Will definitely not stay here again. Disappointed that the front desk clerk didn’t have the means to resolve the issue, a maintenance person wasn’t on the property, or given a room with an adjustable heater that went above 68 degrees.

Only thing was king size bed wasn’t to comfortable. Everything else outstanding. I’ll try the queen size bed next time.

Bambi at the front desk was excellent! Very friendly and gave us a lot of information about the area. Breakfast was great with hot options along with muffins and cereals. Only draw backs were noisy guests above us who got up a lot during the night and the room was very warm we had to turn on the air which was very loud when it would turn on and off. Otherwise we would definitely stay there again just maybe request a top floor room.

We stayed at Best Western in St Marys, Pa on Oct 30, 2023. When we got to the room we noticed the ceiling light was going bright and dim. The direct tv did t work. To top it off the toilet was not even attached to the floor. My sister almost fell off. We did get another room, and that toilet was also not attached to the floor. I dont know how it wasnt leaking. Also, the fridge was very loud which made it hard to sleep.It also smelled like cigarettes even though it was smoke free.We dealt with it at this point because after being at the hospital for a family emergency for 24 hours, we just wanted to sleep. I dont recomend this hotel and feel some kind of refund is due to me.

Super friendly staff to and including the cleaners. Hospitality definitely is their top priority. Excellent location, and priced within the budget. Breakfast was outstanding as well!!!

The hotel was perfect. Clean, large room, direct tv. The internet was a little slow, but didn't impact our trip. Highly recommend.

I didn’t like the fact that the air conditioner was very loud and continued to make a lot of noise and woke me up a lot at night

The staff was excellent and super helpful. Beds were comfy but a little squeaky. Everything was clean and the hotel actually smelled really good. Free breakfast was nice, the coffee machine thing was not good but everything else was wonderful. The waffle iron-on point :)

Good stay. Only issue was the very loud Hester fan. Had to use earplugs to sleep.