Four Points by Sheraton Mall of America Minneapolis Airport

Excellent stay

還不錯，早餐挺豐富的。

酒店還行，距離Mall挺近

餐廳服務態度不錯

This hotel was very convenient to where I was working, as well as to restaurants and shopping and transportation. The staff was above and beyond friendly and helpful, the facility was immaculate, and my room very comfortable and quiet. This is going to be my new “go to”!

My stay was just so so. I was able to check in an hour early which was greatly appreciated after a long day of traveling. Once in the room it was quite tropical. After playing with the thermostat it was either to cold or tropical in the room with no middle ground. After contacting the desk to let them no that the thermostat might be broken they sent a person to check but I don't think English was his primary language and didn't offer up any help. He refused to believe that there was something wrong with the thermostat. The gentleman at the front desk was also unhelpful initially when I told him I was checking out a day early. He said that is fine, stop by the desk on your way out. I said no I don't want to spend any unnecessary time early in the morning at the front desk, that is why I am here now. After going around and around a bit he finally agreed that he could take care of it as we spoke.

Freezing pool, unusable, sad when you have children that are looking forward to playing. Floor around pool was extremely slippery.

Everyone was very helpful! Excellent staff! My room was safe, clean and comfortable!

The room ordered on line was not the room we were assigned. Plumbing of bathroom sink amateurish, and size of bed smaller than the queen requested. The room itself was small and crowded. Not worth the price paid.