The Old Government House Hotel & Spa

Checked into our room which was very brown,patterned and small. Looked in the bathroom( horrid blue tiling) to find that it had had a leak and the ceiling was very stained. Asked to move. We were shown4 more rooms, first had a fire exit going straight psst the window, 2nd had a humming sound from the kitchen extractor, was told it goes off at 10pm- not for us, 3rd had a very low ceiling so claustraphobic, 4th we took as it was all getting pretty much of the same, brown. The staff are absolutely lovely all trained to look after you. Gorind was charming and helpful and all staff are a credit to the red carnation group. However if you want brown patterned rooms that have seen better days for a high price then come here. If not, there is better on the island. Also whilst I was there, they had a roof leaking, due to heavy rain,onto the marble stairs leading to the toilets from the bar. Very dangerous and staff had to close this area off after I had brought it to their attention. Sadly I won't be returning to this hotel, as I want accommodation that is better than this. They are on the island as I have stayed in them. Guernsey is a beautiful place with fabulous restaurants and this hotel is supposed to be the best on the island. It isnt

This hotel is 5 stars and felt it. The service was impeccable but really friendly. Everyone was great but the chap on reception (Tom, I think) made us feel both at home and like nothing was too much trouble from minute one. He was great. We soon met Noks when we had curry. Again gave you the all the service you could ask for but was personalble. She would ask after each course if the food was enjoyable. Noks, your service with a smile was enjoyable. Malcolm in the bar was also brilliant. He really knows how to make a cocktail. We did the cocktail making course and that was great way to find out the basics so I can experiement. Again he was super friendly. The food was brilliant the curry was great, the afternoon tea was wonderful, the breakfast was lovely. Litterally no complaints, it was all enjoyable. The room has excellent air con, the pool was really relaxing and the kiddies pool.was great for lounging in. Honestly it was about as good a as gets. OGH is not a cheap place to stay. But feels costly rather than expensive. By that I mean it was worth the money. I would absolutely return.

I stayed here for a week on my own It was my first solo holiday since my husband died last year. As a 5 star hotel it was as expected very luxurious but what made it so very special was the wonderful staff. Eating in a dining room on your own can be daunting but the staff were attentive, friendly and caring. They made sure everything was just so. Than you all

Bedrooms clean & comfy. Food really really good & fresh presented really nice. Service outstanding. Swimming pool really nice and good temperature for outside. All in all a really nice stay. Would visit again for sure. In a great location in guernsey.

Great hotel friendly efficient staff good food comfortable rooms. Swimming pool a good temperature. Definitely be back

I treated my wife & I to a week stay at this wonderful hotel for her 60th birthday. All of the staff from front of house, to the house keeping staff were absolutely amazing nothing was problem they always had great smile on their face very professional in every way possible. Fantastic food, very comfortable rooms, attention to detail was first class. All in we had a most wonderful stay.

My friend and I occupied separate rooms. Accommodation was impeccable, spotless and very comfortable. Breakfast was ample and plentiful with a wide choice. Service was first rate. Without exception, staff throughout the hotel were charming, helpful and nothing was too much trouble for them, without being obsequious. Bar possessed a wide range of drinks, alcoholic and non-alcoholic. Pretty garden. Comfy and inviting common areas. A couple of wet days rendered this a cosy haven with rain beating down outside. The in-house Curry restaurant was an unexpected treasure. (Coming from London which hosts some stellar Indian restaurants, I doubted if this would be a match).However, I was proved wrong! Every chosen dish was uniquely flavoursome with a South African twist. Although there was no south Indian style food (i.e. dosas and idli) on offer, the meal (portions were large) was presented in separate thallis (in south Indian style). This presentation was alluring. Congrats to the Curry Chef. Very much enjoyed my stay here and this, my first visit to the Channel Islands, was a truly pleasant occasion.

It was an unforgettable experience. A very big thank you to Alessandro Piga, who went more than the extra mile to make our stay such an enjoyable one and the hospitality we received, he did everything he could to make our stay comfortable and memorable, a true ambassador of your hotel and of the island, OGH is truly fortunate to have someone like him, our many thanks to him again and all the staff.

Had Brunch at the hotel. Not as good as previously . We made a simple order but the waitress returned 3 times to check on our order which she had got wrong. otherwise excellent service. could i suggest that the staff write down the orders when brunch arrived the poached eggs were over cooked and hard. on looking at the bill after we got home we had also been overcharged as the bill included items we had not ordered. i still think the brunch was good value and tasty and the overall service very good. The OGH is kept very clean and the staff look after clients very well.