Embassy Suites by Hilton San Antonio Riverwalk Downtown

Excellent Hotel! Room was very clean and spacious. Will definitely stay here again.

A great locations, very clean The breakfast they offer is very good. I would stay here again!

For $320. Per night - This Embassy Suites was Very Disappointing . It was missing the very basics inn the bathroom, very cheap presentation of products, we had to ask for towels, shower cap, cloth hangars the bed sheets on the King bed were very small… not the right size, when we got into the bed we could not get comfortable because of the way the sheets and bed spread were placed. ＞ We called the front desk and asked for a robe - we were told that “we are not that kind of hotel - we have none. A Hilton related Hotel? I am a Hilton Club member - ＞ We we’re told that because of COVID 19 that they were still on back order for sheets and that the Nee Mattresses did not fit the sheets they presently have. The Coffee Maker did not work - and so much more . I would rate this property a 3 out of 10.

I akways love how this hotel consistently provide excellent service to their customers keep it up! Never disappointed, very nice customer service . Excellent breakfast :)

The experience was lovely, customer service was perfect, and the location was great. However, they can work on valet service and the cleanliness due to mildew on the ceiling of bathroom. Lastly. I do wish I had time to try their breakfast but I wasn't able to due to my schedule, it's a nice touch though.

Clean rooms with excellent breakfast and great location.

Very nice hotel. Great view from the 16th floor balcony. Amazing breakfast. Strategic location. Walkable distance to riverside shopping center and other beautiful places. Cost of parking is high though. Other than that, everything else is excellent.

Great family friends hotel. We enjoyed being on the river walk and having plenty of places to visit within walking distance.

Got there and they wouldn’t valet my truck. Said it was to big. But have parked there in the past. They said the hotel no longer control’s that. It is 3rd party now. So asked for refund since we couldn’t park there. We were denied that. Asked for a manager. The guy said I am on duty and had no sympathy for our situation. Hotel was dirty. Had dirty plate by the elevator that set there two day. We have always loved staying there. Even proposed to my wife there. But never again