Hyatt Regency San Antonio Riverwalk: отзывы
Hyatt Regency San Antonio Riverwalk
123 Losoya St, San Antonio, United StatesПосмотреть информацию об отеле
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Гарантия соответствия цены
1 ночь
Отзывы гостей
4.3/5
Очень хорошо
Отзывов: 101
Подлинные отзывыМестоположение4.3
Удобства4.2
Сервис4.3
Чистота4.3
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Все отзывы(101)
Положительные отзывы(92)
Отзывы с фото/видео(1)
Отрицательные отзывы(9)
tabiemon
Номер (2 двуспальные кровати, на высоком этаже)
Гость проживал в мая 2024 г.
Пара
Отзывов: 1
Опубликовано 28 мая 2024 г.
全体的には清潔だし、部屋も広かったので、とても良かったです。
早くホテルに着いたので荷物だけ預かってもらおうとしたところ、チェックインさせて貰えたのがありがたかった。
困ったのはエレベーターが全然来ない事、下の階だと来ても満員で乗れなかった事や、下からもエレベーター待ちで行列になってた事です。
場所は、リバーウォークもホテル直結だし、アラモ伝導所にもすぐだったので便利が凄くイイです。
駐車場は高いので近くの安い所に停めるのをオススメします。
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Jodi
Гость проживал в апр. 2024 г.
Семья
Очень хорошо
Опубликовано 1 апр. 2024 г.
The hotel and majority of the staff was friendly. Valet not so much. We have an oversized vehicle so no parking at the hotel and no suggestions or help from valet. We later found out that they did indeed have parking to accommodate a larger vehicle. The valet basically told us to figure it out.
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Mike
Гость проживал в апр. 2024 г.
Пара
Превосходно
Опубликовано 1 апр. 2024 г.
This hotel will be the one I check first next time I go to the Riverwalk. I could find nothing wrong with any part of my stay. Everyone was so nice and helpful.
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Marie
Гость проживал в апр. 2024 г.
Семья
Превосходно
Опубликовано 1 апр. 2024 г.
Property is centrally located. It is very clean and dining, shopping, and points of interest are nearby. Excellent staff very friendly and helpful.
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Ruth
Гость проживал в апр. 2024 г.
Другое
Превосходно
Опубликовано 1 апр. 2024 г.
The stay was very pleasant. I just want to know where you get your heavy pillows. They are so comfortable. Great view from our room. Very quiet.
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Thien Nga
Гость проживал в апр. 2024 г.
Семья
Превосходно
Опубликовано 1 апр. 2024 г.
Perfect location, great service, very family friendly. There were so many convienent dining options, very close to all attractions, and a CVS and Walgreens very close by for any little emergencies. Super clean as well. Highly recommend staying here.
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Alexander
Гость проживал в мар. 2024 г.
Другое
Превосходно
Опубликовано 31 мар. 2024 г.
It was a very wonderful experience in the hotel. The elevator was so cool, beds were comfy, the high view, it was all very nice. I recommend this hotel.
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Kimberly
Гость проживал в мар. 2024 г.
Семья
Превосходно
Опубликовано 31 мар. 2024 г.
Staff is friendly and so helpful. The hotel is clean, well maintained facilities and right on the Riverwalk so fun and food is at your doorstep!!
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Desiree
Гость проживал в мар. 2024 г.
Другое
Превосходно
Опубликовано 30 мар. 2024 г.
My stay at the Hyatt Regency exceeded my expectations. The staff was very friendly. Especially the front desk staff Nicole. She was very informative of the area & places we could visit during our stay.
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Terry
Гость проживал в мар. 2024 г.
Друзья
Очень хорошо
Опубликовано 22 мар. 2024 г.
The hotel was fine. It just shows its age.
The restaurant and housekeeping staff were very friendly and polite.
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Kenneth
Гость проживал в мар. 2024 г.
Семья
Превосходно
Опубликовано 18 мар. 2024 г.
There is a lot of construction in the area at this time to make improvements, so there is noise, change in traffic.
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MaryJo
Гость проживал в мар. 2024 г.
По делам
Превосходно
Опубликовано 18 мар. 2024 г.
Great place to stay! Would stay again. It is clean, quiet, and in an area where there are many things to do.
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Rajesh
Гость проживал в мар. 2024 г.
Семья
Опубликовано 18 мар. 2024 г.
I tried to check-in just before one hour and they mentioned the room is not available. Then they mentioned there is another one with a slightly higher price which is facing the river. We took it. But then we realized it was a mistake. This room was near to the fire exit and having a wall sharing with the adjutant room with a door. There were lot of noice from the other room, high TV volume, conversations everything was annoying a lot and this lasted till 2 AM in the morning. This is the first time I am facing this in Hyatt.
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Kari
Гость проживал в мар. 2024 г.
Семья
Очень хорошо
Опубликовано 18 мар. 2024 г.
Overall it was a good stay. The location is great with the river on one side and the Alamo on the other. Parking is terrible and valet is extremely expensive. The property has been updated but you can still tell the building is old with some weird smelling candy shop on the lower level. The shower pressure was bad. The beds were nice and comfy and clean. Our room was ready for us when we arrived at 5 pm however we were lucky since the lobby was filled with other travelers that were still waiting. Could definitely use a hot tub on the roof because the pool was way too cold to be enjoyed.
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Michelle
Гость проживал в мар. 2024 г.
Другое
Опубликовано 17 мар. 2024 г.
Check-in was terrible! First employee couldn’t find reservation among other things, next employee found my reservation, but that’s all he could do… After 3rd employee and 3 different credit cards being “declined” we finally got our room keys. i went directly to the cafe within the hotel and used one of the cards I used for checkin and it worked perfectly fine. Later that night I looked at my CC apps and all 3 cards had been charged! I know I will get my $ back however the time and trouble I went through to check in was ridiculous and almost embarrassing as they kept swiping my credit cards. It wasn’t me, it was them.
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