Kona Kai Resort & Spa, a Noble House Resort

Great location and hotel was nice, but thought it overpriced.. The $40 or $45 dollars to park and the additional resort fee made it quite a bit more than expected. Dinner was very good at the Vessel restaurant. Overall it was nice, just not what I expected for the price.

We stayed for 5 nights and loved everything about Kona Kai Resort. It’s so clean. Our room was cleaned every day. The staff are so friendly and helpful. Beautiful view of the bay and marina. We walked all over Shelter Island and found great food. My only suggestion for improvement would be greater water pressure in the shower. It was always hot but very light pressure. But overall, I’d recommend this resort to anybody! And I suggest Triton catamaran tour if the bay. It was wonderful! And extremely reasonably priced at only $55 per person for almost 2.5 hours on the water.

Our room A/c sound was so loud and we couldn’t not sleep for two nights at all , I told them but they said because it is the old building and old A/c It was like big generator sound and very bad Also they charged us for parking

Very bad service, I called to complain about wifi not working, the front desk didn’t offer to help once, just kept saying he doesn’t know. Why charge $50 fee for something that doesn’t work in one offer to help

There was a lot of noise from the cleaning staff. They kept banging stuff in the rooms around us

Had a wonderful time. Our room was very clean and very friendly staff. Had a beautiful room looking out at the bay. Just loved it!!

This is NOT a resort. It is an overpriced hotel. There is no room service and just to park your car on their lot is $45.00 a day or you park on the street with that risk. The hotel is aged with poor room quality and amenities for a "resort". The rooms smell, there are no standard Resort Greeting things like about the property, services available, how to use the TV or a single piece of paper that you would expect from a resort to detail the facility. The room alone is old and the property, while pleasing from a landscape view, is rundown and in serious need of upgrade. As a guest who was excited to stay at what was once a premier destination resort, I was more than disappointed in my stay. There are too many other options on Shelter Island and around the Bay and Harbor that are better acquainted and with the services you would expect from a title of "Resort". I will not recommend this facility at this time and would suggest you search for a better suited option. While this property may have a PRIME Location, it is NOT a resort by that mere fact of proxmity.

All taxes and fees were paid through *******. When checking out I was blindsided by more fees that amount to sixty percent of what the room rates were

Very nice property- fun for the whole family. Spa is wonderful! Pool is warm which was a giant plus. Would highly recommend this little gem.