Our stay at Candlewood was booked almost a month ago. On the morning of our arrival I received a call stating the property was overbooked and we were going to be transferred to their “sister” hotel. No big deal, we just needed somewhere to stay after “move in” day for oldest heading off to college. We ended up staying at Candlewood, our original reservation and it was terrible. The room was dirty; hair on the pillows/ bed, floor in bathroom, and in the tub. We were exhausted so we kept the room but won’t be returning.
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