Just got back from the Bergantin and what can i say wow. At first i was a little concerned from the negative reviews and their pictures, however i was soon reassured when i arrived. The walk up to reception is lovely very tranquil, playing chilled out music, lovely greenery and the gardens are spotless. I felt relaxed soon as i arrived with the tranquil setting this hotel has created. Check in was smooth even though our room wasnt ready we was able to get some lovely food and a drink, therefore wasnt an issue. Our room was spotless very clean and smelt clean too. We had a side seaview and a garden view from our balcony which was beautiful. Even the corridors leading to the rooms are spotless and smelt clean and fresh everyday. Our room was cleaned daily so thank you to the cleaners who do an amazing job as they really do work hard keeping the place spotless. The pool areas are also very clean and always plenty of sunbeds available. We stayed all inclusive the poolside snacks and drinks were fantastic, plenty of snacks to choose from. Would like to mention Isa at the poolside bar she gives 100 percent customer service to the guests. She always has a beaming smile to welcome you and can tell she genuinely loves her job. Well done Isa and lovely to meet you! The restaurant was also very clean and the staff in the restaurant from the chefs to the waiting staff all work exceptionally hard. I couldnt fault any of the waitressing staff, all constantly working hard and going out their way to give you the best holiday. David at the bar also very accommodating always looking forward to making you a drink. The entertainment staff all very welcoming and engage with all the guests young and old. The hotel cat is also a nice touch and comes into the reception most mornings and evenings to say hello to the guests so cute 🥰. The hotel is in a great location close to the beach near all the shops and bars but tucked out the way so you get a relaxing stay at the same time. I would recommend this hotel to anyone and will definitely return. I would rate the hotel as a 4 star not a 3. Sad to be home and cant wait to re book. Thank you everyone at the hotel bergantin keep up the good work.
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