Amaya Selection of Villas

Beware of Scammer! The photos posted by the property should be years ago. Reality you will not get what it looks like. We booked Serenity room, this is our first trip to Santorini and we tot we can spend more to get a nice view, nice hotel with a big swimming pool. When we arrived at 9am, as too early so the owner told us this place is not ready yet. We drop off our baggage and went out and came back in the afternoon. But it still messy, dirty, smelly. Rubbish everywhere. Swimming pool did not clean up. When u walk in too the room, it’s super smelly and dusty. Water is cold. No hot water. The room have only 2 rooms. The owner cheated saying there will be 3 rooms. Sauna room not functioning and dirty. U won’t feel like going in. We did complaint and they replace a smaller room for us. Which is the Harmony room type. And we requested a compensate we change from Serenity room to Harmony. But the owner is super rude and not responsive. She did not answer any calls. Even trip.com trying to contact her. She refuse to negotiate or answer any calls. At the end we did not want to cruise our trip but accept the Harmony room while we pay so much higher. But things didn’t end. Next day morning there’s stranger outside of our villa. They are doing painting. They did not inform us and we accidentally walk out and make our shoes full of paints. The worker did not showing us in a polite way but asking us to get in to the room and telling us to wait for 30 mins until the paints dry up. We complaint to the owner. And here go her showing temper which she can actually just apologize to us politely. Do not book this property.there’s many nice hotel in Santorini. And we book it for almost 9k for 3 nights. It’s overly pricey.

環境風景服務很好，衞生一般床上有頭髮，早飯很好吃，就是牛奶好像酸了

酒店很美，特別是風景，屋子是地中海風格。酒店的服務也特別好，我在WhatsApp上聯繫客服他們也會及時有迴應。還有一個很重要的一點，聖島上很多酒店就是不同的房型會在不同的位置，所以要在機場下來之後就要聯繫酒店的人了，否則會很難找到位置。至於他們的早餐，他們會每天大概九點左右會派人送過來，記得沒吃完的話一定要放冰箱，否則會有很多的螞蟻（親生經歷）總體而言還算不錯的。