Lisbon Marriott Hotel

Got a non renovated room without booking one.. there is no mention about renovation while booking. That’s unfair when you pay 300€ a night that’s not nice. Check-in at 4 pm is absurd, I requested to put a request on for early check-in at 2 pm and the answer was ‘book another night so you can come in earlier’ again didn’t asked to confirm it so just don’t get why so rude? Then we went for check in at 13:00 knowing the room won’t be ready and that’s fine but you don’t even bother to register us in. We came back after a concert at 1 am and we still need to do the entire check in process + wait for the bags to be delivered. That’s ridiculous. Over all just disappointed, vey poor service.

Value for money. Friendly staff. A good choice for family. Need 10mins walk to metro station but very easy to get Uber so all good. Recommended for family with a child (x1) who don’t prefer to book 2 rooms.

During the stay, there was an event happening, but the service quality was maintained and quickly responded. The only is the HK team rang the bell a few times during the day time to check if the service needed.

The fixtures and fittings were quite dated for a global brand hotel. Location was kinda far from the city centre so you need to Uber/cab down. Walking would not be possible. 10 mins walk to the nearest metro. Staff were all friendly so that was a plus point. The team at the concierge was super duper friendly so we were happy :) thanks for a good stay!

Really helpful staff and joyful service! Rooms are a little dated but are clean and spacious.

Amazing facilities and close to the airport. Breakfast was good but not exceptional. Great cleaning service and in-room service.. Desk staff could use some extra training. Overall good short stay

Close to the airport and a bit away from the city centre, but that's good for my business schedule. Excellent services!

這是我在歐洲住過的最滿意的五星級酒店，里斯本萬豪酒店設施齊全，跟國內的萬豪酒店一樣好，有户外游泳池，草坪，高級餐廳，客房很大，沒有浴缸。服務人員態度良好，非常喜歡這個酒店。

酒店在我退房以後，額外從我信用卡里扣了81歐的費用。我看到信用卡賬單提醒 ，還去問服務員好像有筆81歐的費用，前台説不可能。結果我又查了信用卡賬單確認的確酒店收的，再去問酒店，酒店才承認系統錯誤。然後我投訴至攜程。攜程反饋酒店説是按金，但其實入住的時候已經收過50歐的按金了。這種行為就是明着坑中國人，有點過分了。