Чтобы гарантировать подлинность показываемых рейтингов, мы не просто рассчитываем среднее значение. Вместо этого для определения окончательного рейтинга мы принимаем во внимание достоверность отзыва и дату проживания гостя.
Подлинные отзывы
Местоположение4.7
Удобства4.6
Сервис4.6
Чистота4.7
Фильтр:
Сортировка:
Все отзывы(701)
Положительные отзывы(681)
Отзывы с фото/видео(232)
Замечательный завтрак(142)
Большие номера(55)
Расслабляющие горячие источники(55)
Хороший интерьер(38)
Отличный вид(33)
Близко к аэропорту(20)
Богатая обстановка(12)
Хороший шведский стол(10)
Отрицательные отзывы(20)
Allen
Южный номер для троих
Гость проживал в мая 2024 г.
Семья
Отзывов: 7
4.5/5
Замечательно
Опубликовано 8 июля 2024 г.
Хорошее расположение, удобно для шопинга и транспорта. Автобус-шаттл до аэропорта останавливается прямо перед отелем.
Очень близко к центральному вокзалу JR, рынку морепродуктов, башне времени и знаменитым торговым улицам.
Неудивительно, что номер в японском отеле маленький.
Однако он чистый (за исключением части ковров) и тихий. Стоит рекомендовать.
Текст оригиналаПеревод от Google
Ответ от объекта размещения: Thank you very much for staying with us. We look forward to welcoming you all again. We know you are busy, but thank you for your review.
Анонимный пользователь
Маленький двухместный номер
Гость проживал в мар. 2024 г.
В одиночку
Отзывов: 2
4.5/5
Замечательно
Опубликовано 12 апр. 2024 г.
Номер чистый и удобный. Однако, я думаю, что некоторые продукты на завтрак могут содержать MSG, я очень хотел пить после завтрака.
Текст оригиналаПеревод от Google
David2359
Маленький двухместный номер
Гость проживал в февр. 2024 г.
Пара
Отзывов: 5
4.7/5
Потрясающе
Опубликовано 11 мар. 2024 г.
Отель имеет величественный вид старых западных украшений. Завтрак мог бы быть лучше с точки зрения его цены.
Текст оригиналаПеревод от Google
Ответ от объекта размещения: Thank you very much for staying with us. Our chef is very pleased with your contribution. We will do our best to satisfy our guests with seasonal ingredients, etc. We hope you will visit us again and enjoy our breakfast.
Zomo
Южный Твин
Гость проживал в нояб. 2024 г.
Пара
Отзывов: 30
4.0/5
Очень хорошо
Опубликовано 4 янв. 2025 г.
Hotel is huge!
However, it’s not exactly an easy to walk to with luggage in the snow location, it’s literally in between to stations, so it’s always a battle which one to walk to. Hotel has a nice onsen, with several indoor pools, and a tiny outdoor one with no views. It’s a shame that the onsen operating time ends super early And only opens 12-10pm and 7-9am, very disappointing.
Rooms were spacious and tall beds so you can store more luggage underneath but there’s only heater mode during winter and you will have to get the staffs to help unlock the window because it is too warm in the room.
Перевести
Ответ от объекта размещения: Thank you very much for staying with us. We are very grateful to you for coming to our hotel despite the bad weather conditions on the winter road. We apologize for the inconvenience of not being able to use the air conditioner during the winter. We will do our best to make your stay as comfortable as possible. We look forward to welcoming you again.
SalinaC
Южный номер для троих
Гость проживал в нояб. 2024 г.
Семья
Отзывов: 7
5.0/5
Превосходно
Опубликовано 15 янв. 2025 г.
Very nice ambience.
Have to give a thumbs up 👍🏻 for the house keeping quality of cleanliness, room got cleaned up every day.
Room is so comfy except for the heater which we can’t control ourselves, room gets warmer even is winter time don’t know why, maybe because of the window can’t be open? And we can’t turn on the air conditioning as well.
Перевести
Ответ от объекта размещения: Thank you very much for staying with us. We are very grateful for your kind words of praise. Our staff will be happy to assist you in opening the room. We will do our best to make your stay as comfortable as possible. Thank you very much.
Гость
Стандартный одноместный номер
Гость проживал в нояб. 2024 г.
В одиночку
Отзывов: 2
4.7/5
Потрясающе
Опубликовано 16 дек. 2024 г.
Good location. A few minutes walk from the station.
Room was clean and modern.
The last entry for spa is a but too early (10pm). For travellers who loves to go out at night you might miss it. The spa was a bit small too.
The breakfast was exceptional. I strongly recommend everyone trying. You get variety of food. The coffee was like the best latte I’ve ever had from a machine
Перевести
Ответ от объекта размещения: Thank you very much for staying with us. We are very grateful for all the compliments you have given us. We look forward to welcoming you and your family again soon. Please take care not to catch a cold as it will be a cold season. Thank you with all my heart.
Msnoname
Южный номер для троих
Гость проживал в нояб. 2024 г.
Семья
Отзывов: 3
4.7/5
Потрясающе
Опубликовано 11 дек. 2024 г.
A beautiful hotel with a spacious room. We stayed at the South wing and the room was clean, modern and big for Japanese standards. The shower area and toilet are not separated though. The onsen was big.The closest metro station is the Odori Station. If you are feeling cold, you could use Sapporo Sosei Square (beside the hotel) to connect to the metro station.
Перевести
Ответ от объекта размещения: Thank you very much for staying with us. We are filled with gratitude for your kind contribution. Please come again with us. We look forward to seeing you again.
CC diamond
Стандартный номер с 2 односпальными кроватями
Гость проживал в окт. 2024 г.
В одиночку
Отзывов: 3
4.2/5
Очень хорошо
Опубликовано 25 дек. 2024 г.
The hotel is located between Sapporo Station and Odori Station, very convenient for taking the railway. The hotel offers hot springs and free Sapporo beer at 7:30 p.m. The room is well-equipped and has a great view, with a beautiful night view of Sapporo. The Christmas decorations in the hotel are beautiful and the staff are very polite. The only downside is that the towels were dirty one day and the bed sheets were not changed. I will definitely stay at this hotel next time I visit Sapporo.
Перевести
Ответ от объекта размещения: Thank you for your kind words regarding your recent stay at Hotel Monterey Edelhof Sapporo. We are delighted to hear that you appreciated our convenient location, well-equipped rooms, and the beautiful Christmas decorations. Your compliments about our staff's politeness are also greatly valued.We sincerely apologize for the oversight concerning the towels and bed sheets during your visit. Bed linen is only provided every two days to protect the environment.We take cleanliness very seriously and will ensure this feedback is addressed with our housekeeping team to enhance our service quality.We look forward to welcoming you back on your next visit to Sapporo.We sincerely apologize for the oversight concerning the towels and bed sheets during your visit. We take cleanliness very seriously and will ensure this feedback is addressed with our housekeeping team to enhance our service quality.We look forward to welcoming you back on your next visit to Sapporo.
Гость
Угловой номер Делюкс
Гость проживал в окт. 2024 г.
Семья
Отзывов: 6
5.0/5
Превосходно
Опубликовано 26 нояб. 2024 г.
Love this mid size hotel, easily beats many of the international luxuries brands.... mind you this is not a young hotel, yet everything is well kept and for asian who likes harder beds this is one of the BEST mattress i have slept on. Not to mention the bed linens is of extreme high quality that make the likes of Park Haytt and Conrad feel like cheaps rags.
Перевести
Ответ от объекта размещения: Thank you very much for staying with us. Thank you for the picture of Hoff. We look forward to seeing you again with a smile at our hotel when you visit Sapporo. Thank you very much.
Mirabellez
Южный Твин
Гость проживал в окт. 2024 г.
Поездка с друзьями
Отзывов: 3
5.0/5
Превосходно
Опубликовано 13 нояб. 2024 г.
Excellent! Love the hotel and conveniently located. Took the airport bus and stop is right infront of the hotel and few minutes walk to Sapporo station too making it accesible to any parts of the city. Amenities is well provided too. Spa and Onsen is located at the top floor and free access for hotel guests. Definitely my choice to stay in Sapporo!
Перевести
Гость
Южный номер для троих
Гость проживал в окт. 2024 г.
Семья
Отзывов: 3
4.0/5
Очень хорошо
Опубликовано 11 дек. 2024 г.
Nice facade on the outside and hotel staff very professional and speak good english
Перевести
Ответ от объекта размещения: Thank you very much for staying with us. We are very grateful for your highest evaluation of our hotel. We look forward to welcoming you again with your family and friends. Thank you very much.
Анонимный пользователь
Угловой номер Делюкс
Гость проживал в мая 2024 г.
Пара
Отзывов: 114
4.2/5
Очень хорошо
Опубликовано 22 июня 2024 г.
Good hotel within walking distance to central. Helpful staff willing to help with booking restaurants and golf courses .
Перевести
Гость
Южный Твин
Гость проживал в окт. 2024 г.
Поездка с друзьями
Отзывов: 2
5.0/5
Превосходно
Опубликовано 19 нояб. 2024 г.
Highly recommended 🙆♀️
Take airport bus, stop at the hotel entrance .
Location is near to everywhere.
Перевести
Ответ от объекта размещения: Thank you for staying with us and your positive feedback. We are delighted to hear that you had a nice trip. At Hotel Monterey Edelhof Sapporo, we strive to provide a comfortable and accessible stay for all our guests. We look forward to welcoming you back in the future. Warm regards, Hotel Monterey Edelhof Sapporo Hosokawa
Гость
Маленький двухместный номер
Гость проживал в апр. 2024 г.
Пара
Отзывов: 2
3.0/5
Опубликовано 12 мая 2024 г.
stayed one night and had a very fine stay. The breakfast is really good, and the Japanese take on Central European spa luxury was interesting. The rooms are small, but have everything you need.
The bed was a bit short for me (I'm 1.96), but that's the case everywhere in Japan ... Despite my window facing a busy street, there was no noise in the room.
Перевести
Ответ от объекта размещения: Thank you very much for staying with us.We look forward to seeing you again at our hotel when you visit Sapporo.
HK solo traveler
Стандартный одноместный номер
Гость проживал в апр. 2024 г.
В одиночку
Отзывов: 19
4.0/5
Очень хорошо
Опубликовано 7 мая 2024 г.
Room is very clean and comfortable . You must try the breakfast and the waffles are great and should not miss.
Перевести
Ответ от объекта размещения: Thank you very much for staying with us and posting many photos. We are looking forward to seeing you again at our hotel when you visit Sapporo. Thank you very much. I also want to eat waffles.