Sapporo Excel Hotel Tokyu

優點：房間面積大，距離中島公園和地鐵站近，附近有便利店比較方便，送的水不錯， 缺點：1507房間衞生間氣味不佳，應該是地漏反味。沙發略微礙事，反而讓行動空間侷促了

Hotel room was huge and very spacious by japanese standards. Bed was comfortable, room was clean and a full set of amenities was available for us to use. The massage chair was amazing especially after a full day worth of walking. And the free shuttle bus to Sapporo Station on our last day was very convenient and a life saver! Especially with our heavy luggage bags, it would have been troublesome to have to carry them down the subway stairs. So it really helped us alot! And please do book a space for the bus in advance. However, I wished staff service would have been better. Front desks was very helpful, but on our first night, we called for help in the night because we couldn’t find anyway to turn off the overhead light for the right side bed. When we asked for someone to come and help us eventually, the male staff who came sounded very irritated and unhappy. Don’t know if it was a wiring problem or some setting in the main room control panel, but there was NO WAY we could have figured it out ourselves. In fact, every morning at 7am, just that particular light on the right side bed would turn on automatically by itself and wake me up. I hope that the hotel can rectify that problem.

房間比較大 ，空調效果很差！前台服務水準比較低級！整個環境看上去臟兮兮的！最糟糕的是酒店去車站的大巴車司機行為很粗魯，提示系安全帶竟然用手觸碰乘客的身體！這種行為發生在日本這個邊界感很強的國土實在是不可思議！如果換成是日本人，他是否會被這樣粗魯對待！