Best Western Saranac Lake

Nice room #108 & property except a couple lights over the bathroom mirror were out & the hot water while showering was barely warm.

Incredibly disappointing and frustrating when you are forced to take a shower in luke warm water. Front desk attendant said it was because everyone was taking a shower at the same time. Not true because it was 10 am. Most patrons were already out the door by 9. Lame excuse. I would not stay at this property again.

Husband and I had a very pleasant stay on our impromptu weekend getaway. We were happy with our king room with a small sofa, desk, microwave and refrigerator and a real keurig coffe maker. Breakfast was nice each morning with different foods each day. Everthing was clean--the lobby, pool area, hallways and room, and smelled nice. Only two small complaints, the pool was very cold, so we only went in once, and the mattress in our room wasn't the most comfortable. All in all, we would definitely stay here again.

The staff was very friendly Room was not very quiet. Breakfast was fine, eggs, meat, pancakes, coffee, etc. TV stations were plentiful. Bedding was comfortable.

Good location, easy 15 minute drive to Lake Placid at a much lower price than hotels in that area. Good dining options downtown on main street.

If you are looking for a quiet and clean no frills place to stay a night or two while enjoying the daytime hiking, canoeing and photographing the beautiful Saranac Lake area, this is it. A courteous bilingual front desk person even suggested me some hiking places nearby. Don't forget to get your free American breakfast before stepping out, unless you like McDonald's, wich I'm OK with. The building could use better signaling to direct guests staying at the second floor of a building that seems to lack a guest's elevator. I returned to the front desk after failing to find my way to my second floor room. I was directed to take the stairs at the end of either wing. One good thing about using the stairwell entrances is that you can access the building using your key card from the outside without having to go thru the lobby. If you have any physical disability, I suggest you ask for a first floor room. It's a very good basic hotel.

The water in the shower wasn't hot enough and the towels weren't looking clean. The price seems too high for the value of the package.

Great location for exploring Saranac, Lake Placid, Lake Champlain, etc. Staff was nice and responsive. Too bad pool was not open. Grounds crew could do a bit better. Stone wall was partially collapsed, fire pit area would be nice if some wood was readily available to enjoy a fire. Older facility needs a little more of a facelift.

Very friendly staff able to assist you with a smile especially the desk manager Just only on thing was use of too much use of plastic when eating breakfast