Holiday Inn Express & Suites Sarasota East - I-75

I booked a room before hurricane Ian because hotel is away from storm surge area and my condo is in zone b. Unfortunately, I only got to use your amenities briefly before a power outage took away electricity for most room lights and hall lights, tv, a/c, elevator, coffee maker, refrigerator, microwave, internet, etc. Not a single outlet to charge phones. The staff managed breakfast since they had power in one room and one tv was on in the lobby. Your manager said it was FPL fault. Before that, only one elevator was working. A staff person said one had been out at least 4 months. This seems like neglect. When Ian was nearing, the wind popped a window and the latch would not hold. Maintenance problem? At least there was quick response and a staff person drilled hole to put in hardware to fasten it closed. All power went out on Wednesday ~ 2, due to the storm for sure this time. Thursday am the staff put together a reasonable cold breakfast in mostly darkness. I was surprised that the hotel did not have more than a few battery lights for lobby and breakfast area. This is Florida, even smaller storms often cause outages and the need for lightning is something that should be anticipated. About $50 to $100 worth of little led battery lanterns would have helped a lot. The stairwells were so dark and unsafe also. I think this is also neglect.

Terrible. After paying $315 for the night, we were then told that Holiday Inn “didn’t own the parking lot” and we had to scan a QR code and pay $10 to park there. Such a scam. The soap dispenser wasn’t clean…I could go on, but want to just leave this morning. Ellen

toilet seat broken. Keys for entire Hotel were not working on checking in. Desk clerk had to open door. Parking cost which is ridiculous for this kind of facility. Safe in room was not functioning. Would never stay here again. Was visiting for Spring Training. Breakfast was good however.

Hotel was not clean and both rooms had an awful smell. The water in the shower leaked all night and no one came to fix it.

easy access from interstate and close restaurant options. hallway had musty smell but room was good.

Food was very good for breakfast. But the facility was lacking either due to the fact that it has not been renovated since the storms down there or it’s just in that poor condition in the rooms.

Not a good lace to stay.. Rooms are old nd not kept up for what we paid for at this location

Nice hotel with friendly staff. Our room didn’t get cleaned 2 days in a row & we had to go looking for someone to clean & empty trash. Our phone never worked either even after we told the front desk

Rough. Lowest quality Holiday Inn Express I’ve ever been in. Staff was nice, old building that has either a) tried to be updated and poorly done or b) never attempted. Water damage in the bathroom ceilings, rusty … everything, only one working elevator when a baseball tournament team was there causing a lot of delays, overall I would skip this and go somewhere else next time