SureStay Hotel by Best Western Sarasota Lido Beach

AMAZING service. Rooms are super clean , amazing hot water. It stays pretty quiet throughout the day and night. Very friendly and sweet desk workers. Chair and tables on the second floor to sit and hangout with friends. The pool is 10/10. I highly recommend staying here with your friends and family.

This location is convenient but results in a lot of traffic noise from the adjoining road. The room was good however, there was a hole in the bathroom door that should be repaired or the door replaced. I did not partake of the free breakfast.

Awesome place

I’m so happy

It was ok

乾淨整潔 安靜

The people at the front desk where great they really made the stay great for me and my crew of guys let us go in the pool after hours very acomidating for a big group would definitely book again

The place was nice enough - clean, comfortable bed. It sits on a very busy street; however, I figured out how to manuever around. It's not fancy, but provided what I needed.

On January 25, 2024, we checked into the Best Western SureStay in Sarasota-Lido Beach after making a reservation through *******. I chose this hotel because it was affiliated with Best Western. I was in the hotel industry for 45 years and managed several Best Western Hotels. I was always impressed with Best Western’s quality and rigid standards. This was one of the worst hotel rooms I have ever seen. Best Western should be ashamed to allow its name on this dump. ******* should be ashamed to accept reservations for it. After moving our bags into the room and unpacking, we realized that the room was filthy and smelled strongly of cigarette smoke. We left the door open to let in some fresh air, but after a while we noticed some rather unsavory-looking characters in front of our door. We were forced to close the door. After about an hour, I was having difficulty breathing and decided that we could not stay in this room. It was so bad that I decided to take photographs. We packed our bags and left. I went to the desk to inform the staff that, because of the smelly, dirty room, we would not be staying. The owner/manager came out and refused to refund our room charge. I told him we would take it up with *******. We left and checked into a Hilton across the street. Here are the problems I encountered with this room: The smell of cigarette smoke was overwhelming. There were burn holes in the bedspread. The sheets were old, worn and damaged. The deadbolt lock did not work and the door