Alpenhotel Kaiserfels

Sehr schönes Hotel mit tollem Service!

This is the fourth time we have stayed at this hotel - another great holiday. Thank you to all the staff - the very welcoming Reception staff, the lovely couple who cleaned our room and left it spotless and to all the waiting and kitchen staff who worked so hard during our two week stay providing fantastic dishes every night. The standard of the buffet and dinner at breakfast was amazing. Enjoyed our daily swim in the lovely spa area. The fact that this was our fourth visit says it all and we will definitely be returning for more of the wonderful Austrian hospitality at Kaiserfels. Special thanks to Katrina for organising our stay as always so lovely, helpful and efficient!

AMAZING TIME, THIS HOTEL CANNOT TRULY COMPARE TO ANYTHING I HAVE EXPEREINCED BEFORE, THE AMBIENCE, FOOD, AND EVERYTHING WERE ON A COMPLETELY DIFFERENT LEVEL, I WOULD RECOMMEND THIS HOTEL OVER ANY OTHER HOTEL IN THE AREA, YOU CANNOT TRULY BEAT IT FOR THE PRICE POINT AND EVERYTHING IT HAS TO OFFER.

We have been coming to this hotel since 2015. It is the location that is fantastic at the bottom of the slope, the staff (especially Catrine) who always provide a warm welcome and know how you are and what your needs are. They know their job very well...hospitality at its best! The rooms are spotless and equipped with all comforts and the restaurant and all the other facilities (welness, gym, swimmingpool...) also deserves a big compliment! We will be there again this year for Christmas!

Went for a ski holiday. Really nice modern hotel, fairly quiet which was perfect for us as a family. The family rooms are crowded with a couch bed, a foldable bed and the double bed. For a full week stay having connecting rooms would be preferable. The double bed in the new part of the hotel were new and really comfortable - and the kids beds were acceptable, but unfit for adult weights. Everywhere is clean and neat in the hotel, while maintaining a chill atmosphere, where kids are welcome too. The facilities check all the boxes, although some are more basic than others: Fitness Pool (for kids all day) Saunas (for families one hour a day) Bar/lounge Ski-garage with dryers The restaurant was top notch! Really nice buffets and varied too! Quality was good and gluten-free bread and pastas were prepared upon request. Most of the staff were extremely service minded. The surroundings include a ski equipment store, a ski rental, ski school/instructors, a cafe and it’s all just a few hundred meters from the lift. All lifts are slow so you end up spending much time in them, especially the top lifts. It’s a shame there’s no long green for beginners technique training, but on a positive note the slopes and lift system around the mountain side is well connected so even though it’s a small place, there’s adventures to be had. The temperatures were horrible while we were there. 10-14 degrees most days and no new show for over a week. They struggled every night - making new snow when possible and reparations with what little they had. In all fairness we were impressed, even though the circumstances were bad. We had two full good days, and good mornings the rest of the week, before the snow got too heavy and bulky to ski for us intermediates.

Our stay was great ! The hotel is very modern and comfortable. The room was cosey with a good bed and beautifull bathroom! Kept very clean every day, with extra towells and a bathrobe/slippers for the wellness. The temperature in the room as well as in the restaurant is quite warm. We very much enjoyed the lovely pool and sauna area, wich are also beautifull spacious and clean. The restaurant was beyond our expectations, delicious menu's wich offered a great varity off wonderfull food. The buffet was something to look forward to every day, and the restaurant staff so very friendly and welcoming. There was a seperate area in the restaurant for families with children. We agree on the temperature being rather warm. We felt very safe concerning covid regulations well kept. The piste a good place to ski and also the rockbar a very nice place to take a break, good rental services at Patricks Intersport, all next to the hotel