Kavling Ocean Walk Blok CBD, Lot. 6 BSD City, Jl. Pahlawan Seribu, Lengkong Gudang, Kec. Serpong, Lengkong Gudang, Serpong, South Tangerang City, Banten, 15321, IndonesiaПолная информацию об отеле
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1 ночь
Честные отзывы об отеле Grand Zuri BSD City от реальных посетителей
9.4/10
Потрясающе
Отзывов: 111
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Честные отзывы
Местоположение9.2
Удобства9.4
Сервис9.4
Чистота9.5
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Все отзывы(111)
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Понравилось(27)
Отличный сервис(20)
Замечательный завтрак(15)
Чисто(14)
Отличные номера(14)
Хорошее расположение(7)
Чистый бассейн(6)
Отличный бассейн(6)
Отрицательные отзывы(1)
Анонимный пользователь
Улучшенный двухместный номер (для курящих)
Дата заезда дек. 2024 г.
В одиночку
Отзывов: 1
7.5/10
Дата отзыва 13 янв. 2025 г.
Overall, the stay was okay. The staff were friendly and helpful, which I really appreciated. However, the bed was a bit dirty, which caused some itchiness—definitely something that could be improved.
Перевод
Ответ от объекта размещения: Dear our valued Guest,Thank you for taking the time to share your feedback on your recent stay at Grand Zuri BSD City.We are delighted to hear that you found our staff friendly and helpful. Our team strives to provide excellent service to all our guests, and we are glad that we were able to meet your expectations in this regard.We sincerely apologize for the issue with the bed cleanliness. This is certainly not the level of comfort and hygiene we aim to provide. We have taken note of your feedback and will immediately investigate this matter further. We will also be reviewing our housekeeping procedures to ensure this does not happen again.We value your feedback as it helps us identify areas for improvement. We hope that despite this issue, you will consider staying with us again in the future so we can have the opportunity to provide you with a more enjoyable experience.Sincerely,Anton HartantoGeneral ManagerGrand Zuri BSD City
Joan Haase
Улучшенный номер (две кровати, для курящих)
Дата заезда июня 2025 г.
Семья
Отзывов: 9
9.5/10
Потрясающе
Дата отзыва 26 июля 2025 г.
⭐️⭐️⭐️⭐️⭐️ (5/5)
My family (4 people) stayed at Grand Zuri BSD City from 8 to 9 July 2025, during the major flood in South Tangerang. We arrived well past midnight, completely exhausted from the situation, but the reception staff was incredibly helpful and accommodating. The check-in process was smooth and fast, even at that late hour, with no issues whatsoever — something we deeply appreciated.
The room was spacious, comfortable, clean, and neat. All in-room facilities were in excellent condition, including complete amenities and reliable Wi-Fi. Despite the difficult circumstances outside, we felt safe and well taken care of inside the hotel.
We also enjoyed the breakfast, which offered a wide variety of delicious options — a great way to start the day. Throughout the stay, the friendly and professional staff made sure we felt supported, which really made our short stay memorable during those challenging two days.
I would highly recommend Grand Zuri BSD City to my friends, family, and acquaintances — not only for the quality of the hotel but especially for the exceptional hospitality and service in times of need.
Перевод
Ответ от объекта размещения: Dear Valued Guest,Thank you for your wonderful review and for choosing to stay with us at Grand Zuri BSD City during such a challenging time.On behalf of the entire team, I am incredibly touched to hear that we were able to provide a safe and comfortable haven for you and your family during the major flood in South Tangerang. It is our greatest mission to ensure that all our guests feel well cared for, especially in difficult circumstances, and I am immensely proud of our staff for their professionalism and empathy in handling your late-night arrival.I’m delighted to hear that you found your room to be spacious, clean, and well-equipped with all the necessary amenities and reliable Wi-Fi. It is also wonderful to know that you enjoyed our breakfast and found the staff to be friendly and professional throughout your stay. Your kind words are a true testament to our commitment to providing exceptional service.We are honored by your high recommendation and look forward to welcoming you and your family back to Grand Zuri BSD City in the future, hopefully under more pleasant circumstances.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
B. Bagdja
Улучшенный номер (две кровати, для курящих)
Дата заезда июня 2025 г.
Семья
Отзывов: 8
10/10
Превосходно
Дата отзыва 1 авг. 2025 г.
Great hotel, friendly staff. For sure we will stay here again in the near future
Перевод
Ответ от объекта размещения: Dear Mr. Bagdja,Thank you for your wonderful review! We are delighted to hear that you had a great stay with us and that our friendly staff made a positive impression.It was a pleasure to have you as our guest, and we truly appreciate your kind words. We look forward to welcoming you back to Grand Zuri BSD City again in the near future.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
Tama and Octa
New Superior Twin Room (Non Smoking)
Дата заезда нояб. 2024 г.
Поездка с друзьями
Отзывов: 6
10/10
Превосходно
Дата отзыва 7 дек. 2024 г.
so much foodies around hotel location. we dont affraid to get hungry in the night.
Перевод
Ответ от объекта размещения: Thank you for your kind words! We're delighted that you enjoyed the vibrant culinary scene surrounding the hotel. BSD City truly offers a wide variety of dining options, ensuring that guests never go hungry, even late at night. We hope you had a memorable stay with us. We hope to have the opportunity to welcome you back in the future. Sincerely, Anton Hartanto General Manager Grand Zuri BSD CityDear our valuable Guest,To enhance your future stays, we'd love to share some insider tips on our favorite local spots. Would you be open to receiving a personalized list of recommendations?
Гость
New Superior Double Room (Non Smoking)
Дата заезда янв. 2025 г.
Пара
Отзывов: 1
9.5/10
Потрясающе
Дата отзыва 23 февр. 2025 г.
good and super reccomended
Перевод
Ответ от объекта размещения: Dear Valued Guest,Thank you so much for your wonderful review! We are thrilled to hear you found your stay at Grand Zuri BSD City 'good and super recommended.' It's truly rewarding to know that we met your expectations and provided you with a memorable experience.We strive to offer exceptional service and a comfortable environment for all our guests, and your positive feedback reinforces our commitment to excellence. We hope to have the pleasure of welcoming you back to Grand Zuri BSD City in the near future.Sincerely,Anton HartantoGeneral ManagerGrand Zuri BSD City
Didi Rachman
Представительский номер (две кровати, для курящих)
Дата заезда янв. 2025 г.
Семья
Отзывов: 5
10/10
Превосходно
Дата отзыва 24 февр. 2025 г.
Okeeeeeeeeeeeeeeeeeeeeee
Перевод
Ответ от объекта размещения: Terima kasih atas ulasan singkat Anda, 'Okeeeeeeeeeeeeeeeeeeeeee'. Kami sangat menghargai setiap masukan dari tamu kami. Meskipun ulasan Anda singkat, kami senang mengetahui bahwa Anda memiliki pengalaman yang positif di Grand Zuri BSD City. Kami selalu berusaha untuk memberikan pelayanan dan fasilitas terbaik bagi setiap tamu. Jika ada hal lain yang ingin Anda sampaikan atau jika Anda memiliki saran untuk meningkatkan pengalaman menginap Anda di masa mendatang, jangan ragu untuk menghubungi kami secara langsung. Kami berharap dapat menyambut Anda kembali di Grand Zuri BSD City dalam waktu dekat untuk pengalaman yang lebih memuaskan. Salam hangat, Anton Hartanto General Manager Grand Zuri BSD CIty
Гость
Улучшенный двухместный номер (для курящих)
Дата заезда янв. 2025 г.
Семья
Отзывов: 2
9.0/10
Замечательно
Дата отзыва 10 февр. 2025 г.
Eagerly to comeback!
Перевод
Ответ от объекта размещения: Dear valued Guest, Thank you so much for your wonderful review! We can't wait to welcoming you back again soon. Sincerely, Anton Hartanto General Manager Grand Zuri BSD City
Birthy Ramadhan
New Superior Twin Room (Non Smoking)
Дата заезда дек. 2024 г.
Семья
Отзывов: 1
9.0/10
Замечательно
Дата отзыва 28 янв. 2025 г.
The ambience was very good, wide room with affordable price
Перевод
Ответ от объекта размещения: Dear Mr. Birthy,Thank you for your kind review of Grand Zuri BSD City. We are delighted to hear that you enjoyed your stay and found our rooms spacious and comfortable. We strive to provide our guests with a relaxing and enjoyable experience, and we are pleased that we were able to meet your expectations.We hope to welcome you back to Grand Zuri BSD City in the future.Sincerely,Anton HartantoGeneral Manager of Grand Zuri BSD City
Гость
New Superior Double Room (Non Smoking)
Дата заезда июня 2025 г.
Бизнес-путешественник
Отзывов: 1
9.5/10
Потрясающе
Дата отзыва 1 авг. 2025 г.
Breakfast was very good!
Перевод
Ответ от объекта размещения: Dear beloved guest,Thank you for your review. We're glad to hear you enjoyed our breakfast! We always strive to provide a great dining experience for all of our guests.We hope to welcome you back to Grand Zuri BSD City soon.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
Santi Lasmaodor
Улучшенный двухместный номер (для курящих)
Дата заезда мар. 2024 г.
Семья
Отзывов: 1
10/10
Превосходно
Дата отзыва 30 апр. 2024 г.
It was a great moments there..kids friendly.
The food was so delicious. Will be back one day. Tq
Перевод
Ответ от объекта размещения: Dear Our Beloved Guest, Warmest greetings from Hotel Grand Zuri BSD City, First of all, thank you for staying and taking the time to share your experience and review Hotel Grand Zuri BSD City on CTrip.com. We are happy to read your review regarding your pleasant stay with Grand Zuri BSD City. For your information, we have provide our best product to all Guest and we always maintain the highest standards, so our guests feel calm and comfortable when staying at the Grand Zuri Hotel BSD City. We are proud to be able to provide the best service that can exceed your expectations. Share your exciting and positive experience while staying at Hotel Grand Zuri BSD City with your friends and family. We always look forward to your next visit with an even better experience staying at Hotel Grand Zuri BSD City. Best regards, Anton Hartanto General Manager of Grand Zuri Hotel BSD City.
rifan
Улучшенный двухместный номер (для курящих)
Дата заезда янв. 2024 г.
Семья
Отзывов: 1
9.5/10
Потрясающе
Дата отзыва 11 февр. 2024 г.
kids friendly
Перевод
Ответ от объекта размещения: Dear our beloved Guest, Salam hangat dari Grand Zuri BSD City, Terima kasih sudah menginap dan meluangkan waktu untuk mengulas Grand Zuri BSD City di Ctrip.com. Kami senang membaca ulasan Anda yang secara keseluruhan telah menikmati fasilitas di hotel kami. Sebagai informasi, kami selalu menjaga standar tertinggi kami agar tamu kami merasa tenang dan nyaman ketika menginap di Grand Zuri BSD City. Ulasan Anda sangatlah penting bagi kami dan kami bangga bisa memberikan pelayanan terbaik yang bisa melampaui harapan Anda. Kami menantikan kunjungan Anda berikutnya ke Grand Zuri BSD. Best regards, Anton Hartanto General Manager Grand Zuri BSD City
Анонимный пользователь
Улучшенный номер (две кровати, для курящих)
Дата заезда февр. 2024 г.
Поездка с друзьями
Отзывов: 1
9.5/10
Потрясающе
Дата отзыва 12 мар. 2024 г.
I booked the hotel for one night stay and very satisfied with it. The hotel is doing renovation for some rooms and area, and thankfully I am assigned to the new renovated room. Since it’s the new type so the room is clean and look more modern, also equipped with smart tv.
The service is also great as the staffs are polite and very helpful when we asked for help. Very worth for the price and will definitely come back again.
Перевод
Ответ от объекта размещения: Dear Our Beloved Guest, Warmest greetings from Hotel Grand Zuri BSD City, First of all, thank you for staying and taking the time to share your experience and review Hotel Grand Zuri BSD City on CTrip.com. We are happy to read your review regarding your pleasant stay with Grand Zuri BSD City. For your information, we have provide our best product to all Guest. All our room start from Standard to Suite use King Coil for bed and we always maintain the highest standards, so our guests feel calm and comfortable when staying at the Grand Zuri Hotel BSD City. We are proud to be able to provide the best service that can exceed your expectations. Share your exciting and positive experience while staying at Hotel Grand Zuri BSD City with your friends and family. We always look forward to your next visit with an even better experience staying at Hotel Grand Zuri BSD City. Best regards, Anton Hartanto General Manager of Grand Zuri Hotel BSD City.
Charlie1327
Улучшенный двухместный номер (для курящих)
Дата заезда нояб. 2024 г.
Бизнес-путешественник
Отзывов: 5
8.0/10
Очень хорошо
Дата отзыва 11 янв. 2025 г.
👍good old times with grand zuri
Перевод
Stph13
Улучшенный номер (две кровати, для курящих)
Дата заезда июля 2025 г.
Семья
Отзывов: 3
10/10
Превосходно
Дата отзыва 16 авг. 2025 г.
Great stay!
Перевод
Ответ от объекта размещения: Dear guest,Thank you for your review! We're thrilled to hear that you had a great stay at Grand Zuri BSD City.We hope to have the pleasure of welcoming you back again soon.Sincerely,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
mulyanto27
New Superior Twin Room (Non Smoking)
Дата заезда дек. 2024 г.
Семья
Отзывов: 1
10/10
Превосходно
Дата отзыва 31 янв. 2025 г.
Services are excellent
Перевод
Ответ от объекта размещения: Dear Pak Mulyanto,Thank you so much for your wonderful review! We're thrilled to hear you found our services excellent. Providing exceptional service is our top priority at Grand Zuri BSD City, and it's truly rewarding to receive such positive feedback. We look forward to welcoming you back again soon.Sincerely,Anton HartantoGeneral ManagerGrand Zuri BSD City