Do not stay at this hotel !!! Pictures do NOT look like the reality! I actually don't know where to begin. Being British I am genuinely one not to complain but this place is appalling. In brief... main front door got stuck, we could not get out. Had there been a fire we had no other exit. All windows have metal bars on them. The other exit is through Reception, which is locked at 6pm. Staff not interested. We waited 45 mins for someone to come. Carlos was rude and told us it was not his problem if there was a fire. We had Room 1, damp, airless, windowless room, tiny, nowhere to unpack. We were moved after complaining to room 6. No decent tea/coffee facilities at the hotel. None in the rooms. A few tea bags put out in the morning at 10am, no coffee, asked if there would be some later in the week, answer, no! Water dispenser ran out. No fresh water till morning. Sun terrace opens at 10, closes at 6pm. No cushions on chairs so not worth sitting out. This hotel does not resemble any of the pictures on its website or booking dot com. We have informed booking dot com about the fire exits as this is genuinely dangerous if the front door fails again. Booking dot com gave us 36 euros as a gesture of goodwill for all the trouble we've had. The hotel not in the slightest bit interested. The shower leaks badly, so you need to use your towels to soak up the water on the floor. Ants in the room. Hotel did get rid of these. We are well travelled people and at £50 a night, this does not command this figure. We wanted basic, however this is a disgrace and the lack of fire exits did not make for a restful stay. We booked this hotel based on the photographs and reviews. Neither came close or lived up to the reality. On the plus, there are some nice restaurants to eat at near the hotel, but then again there are lots of superb restaurants all over Seville.
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