Holiday Inn London Heathrow - Bath Road, an IHG Hotel

Really enjoyed my stay! Helpful staff, quickly ride on the Hoppa bus to terminal 2 or 3. Super clean, very quiet!

Nice rooms , near to the Airport, and you can even rent a car at AVIS I M SURE I WILL COMEBACK AGAIN

Pro's and con's for this hotel are at the opposite ends of the spectrum. The gentleman who greeted us at checkout was polite, helpful and happy. The member of staff who woke us up banging on the next door room at 6am. Not so much. After what felt like 5 minutes of loud banging outside our door and over 20 knocks at 6am both me and my wife were very much awake. I answered the door to a member of staff who said he was trying to wake the next room. I joked that our room were all awake and he just continued banging as loud as he could on the door. I did let the reception know and they acknowledged that this wasn't normal. The management however dismissed this complaint. I do think that most long haul flyers value their sleep, but that is the hotels policy apparently. In the morning we needed to print our COVID test results and the reception staff acted like a McDonald's worker who you have just asked for additional ketchup sachets. Breakfast however is great, a good spread of hot and cold foods and good coffee too. The sports lounge is an ideal spot to wait in before you head to the airport to check in too.

Check in a bit slow, we booked room with queen bed and sofa bed (for our 9y.o daughter). Upon check-in, attitude was you only booked for 2 people and were “put out” when asked to prepare sofa bed ASAP (just off a 10.5hr flight). Eventually sofa bed was set up (again by a guy with bad attitude). Plenty of choice of hotels around Heathrow so I will use a different hotel next time. This is not typical of service I am used to from Holiday Inn group.

Good in restaurant was lovely. Room very clean. WiFi strength terrible. The shuttle bus turned out to be a privately run company that charges £7 to the airport. Very crowded in the morning and only runs every half hour. This isn’t stipulated on the hotel website.

Suitable for short stay, close to the airport and easy to get to the airport

Nice hotel . Clean and good service

Basically, we were on 3 days transit from Paris to Kuala Lumpur. With 1 day we managed to visit Central London by UBER. It location closer to the airport, makes us a bit relaxing to catch the connections flight

Sam on the desk was amazingly helpful accommodating our request for a late checkout , which was so appreciated with a baby and a wait for the flight.